Health Programs Coordinator

1 week ago

Boise, Idaho, United States PacificSource Full time
Job Summary

PacificSource is seeking a highly skilled Health Programs Coordinator to oversee our health management programs and vendor relationships. As a key member of our team, you will be responsible for analyzing current external program and vendor performance, optimizing vendor solutions, and enhancing the member experience.

Key Responsibilities
  • Assist in the management of disease, wellness, and prevention programs to identify ways to optimize member experience, health outcomes, and program performance.
  • Manage vendor relationships to identify ways to optimize value and performance.
  • Participate in the PacificSource contract process, ensuring compliance with contract requirements, specifications, dates, and timelines.
  • Communicate with vendors, members, and internal stakeholders through written and telephonic correspondence.
  • Assist in coordinating projects under the direction of the project manager or manager.
  • Support Leader Standard Work through setting goals and metrics, visual management, idea boards, and huddles.
  • Review current internal programs and analyze their effectiveness in meeting PacificSource needs.
  • Attend regular program-related meetings with internal stakeholders and subject matter experts.
  • Accountable for timely and accurate completion of regulatory activities, formulating strategies, monitoring progress, and reporting out program risks, results, and recommendations to leadership.
  • Assist program managers or leadership with program research for program enhancement.
  • Participate in the phone queue for member questions, assessments, and scheduling of coaching sessions.
  • Participate in outbound calls when required: member call back, rescheduling, etc.
  • Enter and follow PacificSource member customer service tickets, advocating on members' behalf.
  • Back up other Health Programs Coordinators.
Requirements
  • Minimum of 2 years of experience in health and/or disease management.
  • Background in health plan medical management desired.
  • High school diploma or equivalent required.
  • Knowledge and understanding of medical procedures and terminology, diagnoses, care modalities, procedure codes, including ICD-10, CPT Codes.
  • Strong communication skills, in written and verbal formats.
  • Ability to deal with a diverse population consisting of members, providers, and community partners.
  • Strong organizational skills and experience with Microsoft Office programs and medical management software.
  • Ability to use audio-visual equipment.
  • Ability to work independently at times with minimal supervision.
Competencies
  • Adaptability
  • Building Customer Loyalty
  • Building Strategic Work Relationships
  • Building Trust
  • Continuous Improvement
  • Contributing to Team Success
  • Planning and Organizing
  • Work Standards
Environment

Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.

Skills
  • Accountability
  • Communication
  • Communication (written/verbal)
  • Flexibility
  • Listening (active)
  • Organizational skills/Planning and Organization
  • Problem Solving
  • Teamwork
Our Values
  • We are committed to doing the right thing.
  • We are one team working toward a common goal.
  • We are each responsible for customer service.
  • We practice open communication at all levels of the company to foster individual, team, and company growth.
  • We actively participate in efforts to improve our many communities-internally and externally.
  • We actively work to advance social justice, equity, diversity, and inclusion in our workplace, the healthcare system, and community.
  • We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements

Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting, and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

Disclaimer

This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

  • Health Programs Coordinator

    3 days ago

    Boise, Idaho, United States PacificSource Full time

    Job SummaryPacificSource is seeking a highly skilled Health Programs Coordinator to oversee our health management programs and vendor relationships. As a key member of our team, you will be responsible for analyzing current external program and vendor performance, optimizing vendor solutions, and enhancing the member experience.Key ResponsibilitiesAssist in...

  • Program Director of Mental Health Services

    6 days ago

    Boise, Idaho, United States Horizon Health Full time

    Job SummaryHorizon Health is seeking a highly skilled and experienced Program Director to lead our Behavioral Health Program at Mercy Hospital in Ada, Oklahoma. This is a unique opportunity to join a dynamic team and make a meaningful impact in the lives of our patients.Key ResponsibilitiesDevelop and maintain a high-quality treatment program that meets the...

  • Psychology Program Manager

    2 days ago

    Boise, Idaho, United States VETERANS HEALTH ADMINISTRATION Full time

    Job SummaryThe Psychology Program Manager is responsible for planning, implementing, and directing behavioral health activities, including staff, budget, equipment, and supplies. The incumbent will effectively handle supervisory responsibilities and provide patient-centered care across diverse behavioral health programs to meet or exceed expectations.Key...

  • Mental Health Support Coordinator

    6 days ago

    Boise, Idaho, United States Behavioral Health Solutions Full time

    About the RoleBehavioral Health Solutions is seeking a highly motivated and compassionate individual to join our team as a Case Manager and Community Based Rehabilitation Specialist. As a key member of our team, you will play a vital role in supporting individuals living with mental health and/or substance use issues.Key ResponsibilitiesBuild Rapport and...

  • Program Coordinator

    2 weeks ago

    Boise, Idaho, United States IMS People Full time

    Job OverviewPosition: Program CoordinatorLocation: Remote/HybridDuration: Long-term ContractRole Summary:The Program Coordinator is responsible for overseeing and executing projects of various complexities within the organization. This role requires collaboration with business partners to ensure projects are delivered successfully and meet established...

  • Program Coordinator

    2 weeks ago

    Boise, Idaho, United States KYYBA Full time

    Job OverviewWork Arrangement: Hybrid (1-2 days in the office, M-F 8am-5pm)Role Summary:The Program Coordinator is responsible for overseeing, developing, and executing projects of varying complexity within the designated functional area.Key Responsibilities:Directs multiple projects from initiation to completion; organizes project planning sessions with...

  • Energy Program Coordinator

    2 weeks ago

    Boise, Idaho, United States Idaho Power Full time

    Join Our Team as an Energy Program CoordinatorIdaho Power is seeking a dedicated Energy Program Coordinator to enhance our Customer Programs division. This role is vital in delivering energy efficiency, demand response, and renewable energy initiatives that positively impact the communities we serve.Key Responsibilities:Oversee and develop energy efficiency...

  • Program Coordinator

    2 weeks ago

    Boise, Idaho, United States Mathys+Potestio The Creative Party® Full time

    Program/Project CoordinatorThis position is focused on overseeing the synchronization and execution of product introductions across two distinct business sectors.Key Responsibilities:• Collaborate with segment and business unit leaders to determine optimal launch schedules within the annual launch timeline.• Organize, lead, and facilitate weekly launch...

  • Program Launch Coordinator

    2 weeks ago

    Boise, Idaho, United States CriticalRiver Inc Full time

    Job OverviewPosition: Program Launch CoordinatorDuration: 12+ MonthsLocation: RemoteRole Summary:CriticalRiver Inc. is seeking a dedicated Program Launch Coordinator to join our dynamic team within the Global Communications and Marketing organization. This role is essential for overseeing the alignment and execution of product launches across multiple...

  • Program Coordinator

    2 weeks ago

    Boise, Idaho, United States HP Full time

    This position entails working collaboratively on transition initiatives across various functions, ensuring the effective transfer of operational responsibilities for contracted Managed Print Services from the client to HP while aligning project strategies with broader organizational goals. The responsibilities of this role will be executed remotely. The...

  • Refrigeration Program Coordinator

    2 weeks ago

    Boise, Idaho, United States Albertsons Companies Full time

    Position OverviewThe Refrigeration Program Coordinator will oversee and enhance maintenance strategies related to retail store operations and repair tasks. This pivotal role involves:Development of Maintenance Programs: Crafting comprehensive maintenance protocols that can be implemented across the organization.Project Management: Ensuring that refrigeration...

  • Program Coordinator

    2 weeks ago

    Boise, Idaho, United States JobsRUs Full time

    Job OverviewJobsRUs is looking for a skilled Program Coordinator to manage various projects effectively. This role is crucial for ensuring that projects are executed successfully and efficiently.Compensation and Benefits:Competitive Pay Rate: $55-65/hrWork Schedule: Monday-Friday, 8am-5pm, with a hybrid work model allowing for 1-2 days in the office.Key...

  • Real Estate Program Coordinator

    2 weeks ago

    Boise, Idaho, United States Idaho Division of Human Resources Full time

    REAL ESTATE PROGRAM COORDINATORWork Type: Full TimeLocation: RemoteSalary Range: $36.08 per hourPay Rate Type: HourlyOverview:The Idaho Division of Human Resources is in search of a dedicated Real Estate Program Coordinator. This role is pivotal in managing land transactions and ensuring the effective administration of state land resources.About Us:Join a...

  • Housing Assistance Program Coordinator

    2 weeks ago

    Boise, Idaho, United States Express Employment Professionals Defunct Full time

    Join Our Team as a Housing Assistance Program Coordinator! Express Employment Professionals is on the lookout for a dedicated Housing Assistance Program Coordinator to support a company focused on providing affordable housing solutions. Key Responsibilities: Evaluate housing assistance applications and documentation. Communicate with applicants to gather...

  • Senior Care Management Coordinator

    3 weeks ago

    Boise, Idaho, United States Trinity Health Full time

    Employment Type:Full timeShift:Day ShiftDescription:GENERAL SUMMARY AND PURPOSE:The Senior Care Management Coordinator works in a team environment and supports the patient care management and coordination activities of the Alliance Clinical Team (ACT). Under the direction of the Director of the clinical team, responsibilities include: utilizing standardized...

  • Program Coordinator

    4 days ago

    Boise, Idaho, United States Blue Rose Consulting Group, Inc. Full time

    Job OpportunityBlue Rose Consulting Group, Inc. is seeking a highly skilled and experienced Program Coordinator to join our team.Key ResponsibilitiesThe ideal candidate will have a solid background in program coordination with a preference for experience in government or military sectors. This role requires a skilled professional with strong leadership...

  • Mental Health Specialist

    1 week ago

    Boise, Idaho, United States St. Luke's Health System Full time

    Job SummaryWe are seeking a dedicated and passionate Mental Health Specialist to join our team at St. Luke's Health System. As a Mental Health Specialist, you will work within our Partial Hospitalization Program for adolescents, providing support and guidance in a group therapy setting.Key Responsibilities:Collaborate with a multidisciplinary team of...

  • Mental Health Specialist

    1 day ago

    Boise, Idaho, United States St. Luke's Health System Full time

    Job SummaryWe are seeking a dedicated and compassionate Mental Health Specialist to join our team at St. Luke's Health System. As a Mental Health Specialist, you will work within our Partial Hospitalization Program for adolescents ages 12-17, providing support in a group therapy setting.Key Responsibilities:Collaborate with a multidisciplinary team of...

  • Safety Program Coordinator

    2 weeks ago

    Boise, Idaho, United States Albertsons Full time

    Job Overview About Albertsons Companies Albertsons Companies leads the charge in the retail sector, committed to innovation and fostering a culture of inclusivity. Our mission is to bring joy to every dining experience and promote healthier futures for communities nationwide. As one of the largest food and drug retailers in the U.S., we operate over 2,200...

  • Safety Program Coordinator

    2 weeks ago

    Boise, Idaho, United States Albertsons Full time

    Job Overview About Albertsons Companies Albertsons Companies is a leader in the retail sector, dedicated to innovation and fostering a sense of community. Our mission is to create joy around every table and promote healthier futures for all communities. With over 2,200 locations across 34 states and the District of Columbia, we operate under several...