Office Support Associate

2 weeks ago

Austin, Texas, United States Shift Technologies, Inc. Full time

Receptionist Specialist

at Shift Technologies, Inc.

The perfect candidate excels in a dynamic atmosphere and possesses outstanding multitasking skills, technological proficiency, and a proactive approach to completing tasks. Exceptional customer interaction is vital for this role, alongside remarkable organizational capabilities.

Key Responsibilities

Act as the primary point of contact for visitors and staff, contributing to and ensuring a welcoming, supportive, and enjoyable environment.

Maintain a tidy, well-stocked, organized, and inviting office space for both employees and clients. This includes ensuring work areas are not only comfortable but also orderly and professional.

Oversee the ordering, tracking, and management of snacks and supplies with meticulous attention to detail; collaborate with both local and remote managers to keep expenses and inventory within budget.

Handle incoming mail and shipments efficiently.

Assist with recruitment and onboarding processes, including welcoming and communicating with candidates.

Demonstrate the ability to remain composed, deliver consistently exceptional customer service, and effectively resolve issues in challenging circumstances.

Manage the flow of individuals entering and exiting the facility, while directing appointments to their designated representatives.

Serve as a culture ambassador by upholding company values, staying engaged, and going the extra mile with a positive attitude.

Qualifications

Flexible availability, including weekends and holidays.

Minimum of 1 year of experience in customer service.

Reliable and punctual.

Detail-oriented with strong organizational skills.

Professional demeanor.

A positive attitude; we seek individuals who bring enthusiasm to the team and workplace.

Willingness to engage in a variety of tasks; this role is inherently diverse, and we value candidates eager to embrace different responsibilities.

Ability to understand and respond to the diverse needs of people in the office, proactively suggesting adjustments to enhance the atmosphere when necessary.

Prior experience with office operations is advantageous, though we welcome all applicants who can demonstrate their capability to thrive in a fast-paced environment.

Shift Technologies, Inc. is a pioneering end-to-end auto e-commerce platform revolutionizing the used car market through a technology-driven, hassle-free customer experience. Our mission is to make the process of buying or selling a used vehicle enjoyable, equitable, and accessible to all.

At Shift, we prioritize growth; we foster a culture of individuals eager to learn and develop. Founded by a determined group of innovators, we value collaboration over mere expertise.

We believe that cars should be accessible to everyone, and our company reflects this belief. We are committed to equal opportunity employment and encourage candidates from all backgrounds to apply, even if they are uncertain about meeting all qualifications.

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