Safety Assistance Specialist I

2 weeks ago


Austin, Texas, United States Texas Mutual Full time
Welcome to Your Future at Texas Mutual

At Texas Mutual, we pride ourselves on fostering a workplace built on respect and equality. We are an equal opportunity employer, welcoming all qualified candidates to apply without discrimination based on age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other legally protected status.

Position Overview
As a Safety Services Associate I, you will be integral to our mission of enhancing safety across Texas. Your role will involve engaging with customers through both outbound and inbound communications to provide valuable insights into safety resources.

Join a company dedicated to making a difference while enjoying a rewarding career and a collaborative work environment. Texas Mutual offers competitive benefits, opportunities for community involvement, and the flexibility of a hybrid work schedule.

Key Responsibilities & Qualifications

In your role as a Safety Services Associate I, you will:
  • Handle incoming calls and emails from policyholders, agents, injured workers, and other stakeholders to address common inquiries related to safety resources.
  • Utilize your communication and analytical skills to identify and resolve customer issues by navigating online systems to find appropriate solutions.
  • Clearly articulate safety education to customers regarding accident prevention tools, including how-to guides, FAQs, safety videos, webinars, and other digital content.
  • Conduct outreach to policyholders through outbound calls and emails to promote accident prevention services and arrange virtual consultations.
  • Ensure accurate and timely data entry into company systems and electronic records to maintain compliance with established standards.
  • Support safety services consultants by preparing and sending routine correspondence to policyholders and internal teams.
  • Gather customer feedback and identify areas for service enhancement to share with management.
Essential Qualifications:
  • A high school diploma or equivalent.
  • Up to two years of experience in customer service, call center operations, safety and health, or the insurance sector, or relevant education and training.
  • Strong problem-solving, listening, communication, computer, and customer service abilities.
Training and Work Environment:
  • Comprehensive training will last 12 weeks, ensuring you are well-prepared for your new role.
  • Training will follow a hybrid schedule, combining on-site and virtual learning, with at least two mandatory in-office days each month.
Flex-Hybrid Work Model:

Our flex-hybrid model allows you to thrive by balancing remote work with in-office collaboration as needed. All employees must reside in Texas and travel to their designated office as required.

Our Benefits Include:
  • Annual performance bonuses and merit-based salary increases.
  • Lifestyle Savings Account ($1,000 annually).
  • Automatic 4% employer contribution to retirement plans.
  • 401k plan with 100% employer match up to 6%.
  • Student loan repayment matching in the 401k plan.
  • Three weeks of vacation time.
  • Nine paid holidays and two personal days each year.
  • Comprehensive health, Rx, vision, and dental insurance from day one.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Pet insurance and discounts on pet prescriptions.
  • Access to a free on-site gym, fitness classes, and wellness resources.
  • Free identity theft protection services.
  • Consultation for student loan repayment and refinancing at no cost.
  • Opportunities for professional development and tuition reimbursement.
  • Employee referral bonuses.
  • Complimentary snacks on-site.


  • Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Overview: The Radiation Safety Specialist I is responsible for executing intricate health physics and radiation safety operations. This role entails performing inspections and assessments of facilities utilizing radiation sources to ensure adherence to safety and environmental regulations. The specialist may oversee the activities of other staff...

  • TCEQ Engineer I

    5 days ago


    Austin, Texas, United States TEXAS COMMISSION ON ENVIRONMENTAL QUALITY Full time

    **Job Summary**The Texas Commission on Environmental Quality (TCEQ) is seeking a highly skilled Engineer I to join our team in the Dam Safety Program. As a key member of our team, you will play a critical role in ensuring the safety of dams across the state.**Key Responsibilities**Conduct thorough engineering inspections and evaluations of existing dams to...

  • Security Specialist I

    2 weeks ago


    Austin, Texas, United States H-E-B Grocery Company, LP Full time

    Position Overview:As a Security Specialist I, your primary responsibility will be to safeguard assets from damage, theft, and unauthorized access, ensuring the integrity of all non-retail facilities.Key Responsibilities:- Protect property against potential risks such as fire and vandalism.- Maintain a secure environment through vigilant monitoring and...


  • Austin, Texas, United States Texas Mutual Full time

    Welcome to Your Future Career At Texas Mutual, we prioritize fostering a culture of respect and inclusivity, proudly standing as an equal opportunity employer. We encourage all qualified candidates to explore opportunities with us, free from discrimination based on age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic...


  • Austin, Texas, United States NoWorkerLeftBehind LLC Full time

    Position OverviewAs a Safety and Security Specialist at NoWorkerLeftBehind LLC, you will play a crucial role in maintaining a secure environment for our operations. Your responsibilities will include:Monitoring and enforcing safety protocols to ensure compliance with industry standards.Conducting regular inspections and assessments of facilities to identify...


  • Austin, Texas, United States GardaWorld Full time

    Company:GardaWorld Security ServicesPosition:Safety and Security Specialist - DistilleryLocation:Austin, TXWork Environment:DistilleryRole Overview:As a Safety and Security Specialist, you possess the essential skills to ensure a secure environment. At GardaWorld, we recognize the importance of providing you with the right platform to showcase your...


  • Austin, Texas, United States TEXAS DEPARTMENT OF PUBLIC SAFETY Full time

    GENERAL OVERVIEWThis role involves the management of the Texas Department of Public Safety's research initiatives. The position is responsible for providing guidance and support to various DPS divisions to facilitate the management of research projects and to identify potential research support requirements. The ideal candidate will possess exceptional...


  • Austin, Texas, United States Emcor Inc Full time

    Job Title: Fire Safety Systems SpecialistAbout Us: EMCOR Group, Inc. is a leading construction and engineering organization dedicated to delivering exceptional project outcomes through innovative solutions. With a strong focus on the Design-Build approach, we ensure timely project completion while also managing traditional plan and specification projects. As...


  • Austin, Texas, United States Texas Mutual Full time

    Welcome to Your Future Career At Texas Mutual, we prioritize fostering a culture of respect and inclusivity, proudly standing as an equal opportunity employer. We encourage all qualified candidates to consider joining our team, where every application is valued without discrimination based on age, race, color, national origin, religion, sex, gender identity,...


  • Austin, Texas, United States EMCOR Group Full time

    Position Title: Fire Safety Systems SpecialistCompany Overview: EMCOR Group, Inc. is a leading construction and engineering organization. We focus on innovative Design-Build methodologies that ensure rapid project delivery while also managing traditional construction contracts. As one of the foremost specialty contractors in the United States, we handle...


  • Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Description: Client Advocacy Specialist I This remote position allows for teleworking from various locations within Texas. Under the supervision of the Managing Ombudsman of the Ombudsman Complaint Services Team, the Client Advocacy Specialist I will play a crucial role in addressing and mediating a variety of grievances, disputes, or complaints...


  • Austin, Texas, United States Teacher Retirement System of Texas Full time

    Role OverviewThe Safety and Security Specialist is responsible for ensuring the protection of the organization’s facilities and assets through vigilant monitoring and response strategies.Key ResponsibilitiesSurveillance Management: Oversees the safety of agency premises, including grounds and parking areas, utilizing an advanced security monitoring system...


  • Austin, Texas, United States CAPPS, Inc. Full time

    Job Overview We are seeking qualified candidates for the position of Tactical Intelligence Communications Specialist I-III. This role is crucial in supporting public safety and law enforcement operations through effective communication and intelligence coordination. Key Responsibilities:1. Facilitate communication between law enforcement personnel and other...


  • Austin, Texas, United States Home Depot Full time

    Position Overview:As a Safety and Security Specialist at Home Depot, your responsibilities will include:Monitoring and Patrol: Regularly patrol the premises to ensure safety and security, while investigating any unusual activities.Checkpoint Oversight: Supervise security checkpoints as instructed to manage and control events effectively.Incident Reporting:...


  • Austin, Texas, United States NoWorkerLeftBehind LLC Full time

    Position Overview As a Safety and Security Specialist at NoWorkerLeftBehind LLC, you will play a crucial role in maintaining a secure environment for our operations. Your expertise will ensure that all safety protocols are adhered to, safeguarding both personnel and assets. Key Responsibilities Implement and monitor security measures to protect the...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly skilled and experienced Laser Safety Specialist to join our team at the University of Texas at Austin. As a Laser Safety Specialist, you will be responsible for providing laser safety services that promote safe and compliant facilities and ensure environmental quality for the University community.Key...


  • Austin, Texas, United States Epwired Full time

    Position OverviewWe are looking for a dedicated Safety and Security Specialist to join our team at Epwired. The successful candidate will exhibit a proactive approach and a commitment to excellence in all aspects of their role.Key Responsibilities- Deliver exceptional customer service to staff, visitors, and contractors while upholding a professional...


  • Austin, Texas, United States Epwired Full time

    Position OverviewWe are looking for a dedicated Safety and Security Specialist to enhance our security operations. The ideal candidate will possess a proactive approach and consistently uphold high standards of professionalism. Trustworthiness, adaptability, and strong situational awareness are essential traits for this role.Key ResponsibilitiesDeliver...


  • Austin, Texas, United States HSS Inc Full time

    Job Title: Safety and Security SpecialistCompany Name: HSS Inc.Overview:HSS Inc. is a leader in providing managed security solutions in challenging environments, collaborating with various sectors including healthcare, aviation, educational institutions, and more. Our dedicated security personnel are well-trained to deliver comprehensive security management,...


  • Austin, Texas, United States ABM Industries Full time

    Position Overview The Safety Compliance Specialist is responsible for executing assigned preventive and corrective maintenance tasks to ensure a safe working environment. Benefits Overview: ABM provides a robust benefits package. For detailed information about ABM's offerings, please refer to the ABM Employee Benefits resources. Essential Qualifications: ...