Front Office/Patient Access Director
1 month ago
The Front Office/Patient Access Leader is responsible for overseeing the operations and functions of the Patient Access areas. This role involves managing Patient Access staff and ensuring the completion of admission, registration, and pre-registration functions, including insurance verification. The ideal candidate will have strong leadership skills, be able to multitask, and maintain a professional demeanor in a fast-paced environment.
Key Responsibilities- Influence and lead the Patient Access Team based on Servant Leadership Principles.
- Maintain a patient-friendly and respectful environment.
- Expertise knowledge of and ability to perform Patient Access duties, including verifying benefits, checking patients in and out, and collecting copayments, coinsurance, and deductibles.
- Responsible for hiring, training, and terminating Patient Access Staff in conjunction with Leadership.
- Ensures new hires and staff are appropriately trained to perform duties as assigned.
- Conducts performance evaluations for Patient Access Staff.
- Initiates coaching, corrective action, and performance improvement plans for staff for attendance, productivity, and quality opportunities.
- Meets with staff members monthly for 1:1s to discuss employee performance and discuss any potential opportunities for improvements.
- Maintains monthly Patient Access Scheduling, ensuring all shifts are covered.
- Assists in establishing productivity standards and evaluating staffing requirements (both temporary and permanent) based on volumes.
- Ensures the department is meeting OT and productivity standards in line with the current budget and patient volumes.
- Ensures established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards are met and followed by staff under their leadership.
- High School Diploma or GED required.
- College degree preferred.
- 5 years of experience in a related field required, with 1 year in a Supervisory capacity.
- Critical thinking and attention to detail.
- Effectively interact with customers to understand their needs and explain data.
- Microsoft Office.
- Deal with all levels of staff and management within the organization, board members, as well as the public, under highly stressful conditions.
- Communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
- Familiar with health insurance and the insurance verification process.
- Epic system experience preferred.
- Must be computer literate (Word, Excel, Outlook).
- Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively.
- Be flexible with hours, as staffing of 24/7 units may require flexibility for individuals with diverse backgrounds.
- Analytical and problem-solving skills.
-
Patient Access Operations Leader
4 weeks ago
Eustis, Florida, United States UF Health Central - Eustis Full timeJob DescriptionAt UF Health Central - Eustis, we are seeking a highly skilled and experienced Front Office/Patient Access Leader to join our team. This key role is responsible for overseeing the operations and functions of the Patient Access areas, ensuring seamless patient flow and exceptional customer service.Key ResponsibilitiesLead and influence the...
-
Front Desk Office Supervisor
4 weeks ago
Eustis, Florida, United States Equity LifeStyle Properties Full timeAt Equity LifeStyle Properties, we're seeking a skilled Front Desk Office Supervisor to join our team. As a key member of our resort's front desk, you'll be responsible for managing the activities of our front desk, including check-in and check-out, guest requests, and the promotion of our in-house activities.Supervise front desk operations during assigned...
-
Information Technology Director
3 weeks ago
Eustis, Florida, United States City of Eustis, FL Full timeJob Title: Information Technology DirectorWe are seeking a highly skilled and experienced Information Technology Director to join our team at the City of Eustis, FL. As a key member of our IT department, you will be responsible for leading the development, implementation, and maintenance of our city's computer services operation.Key Responsibilities:Act as...
-
Patient Advocate Part-Time
1 month ago
Eustis, Florida, United States AYR Wellness Full timeJob SummaryThe Patient Advocate is a key member of our team at AYR Wellness, responsible for delivering exceptional customer experiences in our dispensaries. This role requires a unique blend of product knowledge, interpersonal skills, and adaptability to ensure that every customer leaves feeling valued and informed.Key ResponsibilitiesProvide personalized...
-
Occupational Therapist
4 weeks ago
Eustis, Florida, United States PT Solutions Physical Therapy Full timeJob SummaryAs an Inpatient Occupational Therapist at PT Solutions, you will work one-on-one with hospitalized patients to help them regain independence and normalcy through self-care management and Activities of Daily Living. You will be responsible for educating patients, family members, and caregivers on how to assist with daily routines, and collaborating...
-
Housekeeping Associate
4 weeks ago
Eustis, Florida, United States Equity LifeStyle Properties Full timeAt Equity LifeStyle Properties, we are seeking a highly skilled and detail-oriented Housekeeping Associate to join our team. As a Housekeeping Associate, you will be responsible for ensuring that our resorts are clean and tidy, providing a five-star experience for our guests.Clean and maintain resort offices, clubhouses, public access areas, and models,...
-
Physical Therapist Assistant
4 weeks ago
Eustis, Florida, United States PT Solutions Physical Therapy Full timePhysical Therapist Assistant - Inpatient/Acute Care SpecialistAs a PRN Physical Therapist Assistant in our inpatient setting, you will work alongside a Physical Therapist to administer patient treatments and educate patients, family members, and caregivers on daily routines. You will have the opportunity to work with a broader team to maximize patient...
-
Dental Hygiene Specialist
4 weeks ago
Eustis, Florida, United States South Leesburg Dental Care Full timeWe are seeking a skilled Dental Hygiene Specialist to join our team at South Leesburg Dental Care. As a key member of our hygiene team, you will be responsible for providing exceptional patient care and promoting oral health through preventative measures and education.Key Responsibilities:Conduct thorough dental hygiene procedures, including cleanings and...
-
Emergency Medicine Specialist
4 weeks ago
Eustis, Florida, United States HCA Enterprise Full timeSpecialization:Emergency MedicineJob Opportunity:HCA Enterprise is seeking a skilled Emergency Medicine Physician to provide exceptional patient care at our HCA Florida Mount Dora Emergency FSED near Eustis, Florida.Requirements:Must be board certified/board eligible in Emergency Medicine (ABEM/AOBEM) or BC in FP/IM with 3 years of direct emergency...
-
Front Office/Patient Access Leader
1 month ago
Eustis, United States UF Health Central - Eustis Full timeJob DescriptionJob DescriptionWhy You'll Love This Job The Front Office/Patient Access Leader has the responsibility of the operations and functions of the Patient Access areas. Responsible for Patient Access staff and completion of admission, registration, and pre-registration functions including insurance verification. Responsible for monitoring...
-
Front Desk Office Supervisor
2 months ago
Eustis, United States Equity LifeStyle Properties Full timeWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Office Supervisor in Eustis, Florida. What you'll do: The Front Desk Supervisor manages the activities of the resort's front desk, including check-in and check-out, guest...
-
Front Desk Clerk
3 months ago
Eustis, United States Equity LifeStyle Properties Full timeWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Eustis, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. ...
-
Dental Office Director
4 weeks ago
Fort Eustis, United States DOCS Health Full timeJob SummaryAs a Dental Office Manager at DOCS Health, you will have the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice to the civilian military community. This is a chance to take your career to the next level and be the face of a growing practice, working alongside leading dental providers and advancing...
-
Administrative Officer
1 month ago
Fort Eustis, United States U.S. Army Training and Doctrine Command Full timeSummary About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the ST-IC-W6UWAA OPERATION ENVIRONMENT CENTER. Responsibilities...
-
General Dentist
2 weeks ago
Eustis, United States Heartland Dental Full timeJob DescriptionJob DescriptionGeneral Dentist Opportunity in Mount Dora, Florida Join a brand new team ready to serve the Mount Dora Community! Patient Care starts November 2025Join a dynamic new team that thrives on collaboration, effective communication, and community engagement. Our commitment to teamwork ensures a positive and supportive workplace...
-
In Home Caregiver
2 weeks ago
Eustis, United States LHC Group Full timeSummaryWe are hiring PRN Caregivers, HHA, CNA, and PCAs to work 1:1 patient care in their homes in the Eustis, FL areas. We have a variety of hours available and offer benefits (for those who qualify), flexible schedules, and weekly pay.At Mederi Private Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful...
-
Patient Advocate Team Lead
2 months ago
Eustis, United States AYR Wellness Full timeDescription Position at Ayr Wellness Company Description AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing...
-
Eustis, United States AdventHealth Primary Health Division Full timeOVERVIEW AdventHealth Well 65+ is seeking an experienced Advanced Practice Registered Nurse or a Physician Assistant to join a busy, value based care, primary care practice in Eustis, Florida! Situated in a new building, this office location is just minutes northwest of downtown Orlando in Lake County, home to 1400 lakes. PRACTICE OVERVIEW AdventHealth Well...
-
Family Practice/Primary Care Physician Assistant
2 weeks ago
Eustis, United States AdventHealth Primary Health Division Full timeOVERVIEW AdventHealth Well 65+ is seeking an experienced Advanced Practice Registered Nurse or a Physician Assistant to join a busy, value based care, primary care practice in Eustis, Florida! Situated in a new building, this office location is just minutes northwest of downtown Orlando in Lake County, home to 1400 lakes. PRACTICE OVERVIEW AdventHealth...
-
Family Practice/Primary Care Physician Assistant
2 weeks ago
Eustis, United States AdventHealth Primary Health Division Full timeOVERVIEW AdventHealth Well 65+ is seeking an experienced Advanced Practice Registered Nurse or a Physician Assistant to join a busy, value based care, primary care practice in Eustis, Florida! Situated in a new building, this office location is just minutes northwest of downtown Orlando in Lake County, home to 1400 lakes. PRACTICE OVERVIEW AdventHealth Well...
-
Associate Chiropractor
5 months ago
Eustis, United States Complete Care Full timeAre you ready to make an impact in the world of integrated healthcare? Complete Care is searching for an exceptional Chiropractic Physician to join our dynamic team. As our company expands, you will be at the forefront of our mission, providing top-notch chiropractic and physiotherapy care across multiple clinics and locations. If you are a dynamic...
-
Eustis, United States AdventHealth Primary Health Division Full timep>OVERVIEW AdventHealth Well 65+ is seeking an experienced Advanced Practice Registered Nurse or a Physician Assistant to join a busy, value based care, primary care practice in Eustis, Florida! Situated in a new building, this office location is just minutes northwest of downtown Orlando in Lake County, home to 1400 lakes. PRACTICE OVERVIEW AdventHealth...
-
Housekeeping
2 months ago
Eustis, United States Equity LifeStyle Properties Full timeWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Housekeeping in Eustis, Florida.What you'll do:Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience. Your job will...
-
Service Desk Specialist
4 weeks ago
Fort Eustis, United States Axom Technologies Full timeJob SummaryWe are seeking a highly skilled Service Desk Administrator to join our team at By Light Professional IT Services LLC. As a key member of our IT support team, you will be responsible for providing technical assistance and support to our clients and internal stakeholders.Key ResponsibilitiesUtilize and maintain a Help Desk Ticketing System / Work...
-
Fort Eustis, United States Aya Healthcare Full timeAya Healthcare has an immediate opening for the following position: Sterile Processing Tech (SPT) in Newport News, VA. We’ll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, we’ve got you. Job Details: Pay: $1007.98/week - $1237.66/week Assignment Length: 13-week assignment Shift: 5,...
-
Occupational Therapist
2 weeks ago
Eustis, United States HealthPRO Heritage Full timeOverview HealthPRO Heritage at Home is hiring for a home health Occupational Therapist for the Lake County, Florida area. Coverage areas would include: Clermont, Mineola, Groveland, Eustis, Mt Dora, and Tavares areas. The benefits of working in home health include flexible scheduling, mileage reimbursement and the opportunity to work with patients in...
-
Phlebotomist
4 days ago
Eustis, United States Synectics Inc Full timeJob DescriptionJob DescriptionJob Description:The Patient Services Representative I (PSR I) represent the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.The PSR I draw quality blood samples from patients and prepares those specimens for lab testing while following...
-
Care Coordinator
3 days ago
Eustis, United States AdventHealth Ventures Full timeCare Coordinator-AdventHealth Well65 Access Center All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a...
-
Weekend RN Supervisor
3 months ago
Eustis, United States Ruleme Center Full timeRuleme Center - RN Supervisor (Weekends) We are seeking a highly skilled Registered Nurse (RN) Supervisor to join our growing team of healthcare professionals. Under the direction of the Director of Nursing, supervises the nursing personnel and the day-to-day nursing activities of the facility during an assigned tour of duty. Such supervision must be in...