Patient Advocate Team Lead

3 months ago

Eustis, United States AYR Wellness Full time

Description Position at Ayr Wellness Company Description AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing progress and positive changes to our communities, our industry, and our world. Our talented and reliable team members are the foundation of our business and investing in exceptional talent is paramount to our success. The key to building a culture where everyone can thrive starts and ends with our teams. Their collective courage and kyndness sets AYR apart. Your career growth at AYR is limitless, and we believe in creating an environment where everyone can flourish and win together. Job Summary The Lead Budtender is responsible for leading the dispensary team by setting personal examples that continuously improves all quality, training, and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all sales and customer experience goals. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and customer experience. Duties and Responsibilities Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered. Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately. Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies. Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a "Customer first" acuity. Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary. Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards. Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for "everything cannabis". Performs other duties as assigned by Management staff Qualifications Must stay current and adhere to all policies and regulations of the state cannabis agency. Must meet age requirement as outlined by state cannabis agency. Able to pass all background checks as required by state cannabis agency. Able to accommodate scheduling that may include varied shifts, weekends and holidays. Maintain regular and punctual attendance. Must be able to communicate effectively with customers/caregivers and team members. Prior customer service experience in a hospitality, pharmacy, customer services or retail environment. Education High School Diploma or GED required Experience Minimum 21 years of age (or as required by state regulations) Minimum 2 years' experience with customer service in a fast-paced retail environment Knowledge, Skills and Abilities Customer Obsessed AYR: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Functional/Technical skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports No direct reports Working conditions Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures. Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors. Physical requirements The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings. Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines. The person in this position must be able to remain in a stationary position when checking in customers or when operating the register. Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary. Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn't be possible without our exceptionally talented team. We're proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion. AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans' status.

  • Clinical Team Lead

    5 days ago

    Eustis, Florida, United States Ruleme Center Full time

    About Ruleme CenterRuleme Center is a leading provider of skilled nursing services, dedicated to delivering exceptional care and improving the lives of our residents. Our state-of-the-art facilities and compassionate staff make us the preferred choice for those seeking top-notch healthcare.Our Mission:To provide personalized, patient-centered care that...

  • Caregiver Role

    2 weeks ago

    Eustis, Florida, United States Metro Star Services Full time

    Job OverviewMetro Star Services is a leading provider of care services in Central Florida, dedicated to empowering individuals with physical and mental disabilities to live fulfilling lives.

  • Registered Behavior Technician

    3 days ago

    Eustis, United States Hopebridge Full time

    Job DescriptionJob DescriptionWhy You’ll Love this Registered Behavior Technician Job!       Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform families and the community?  Embark on a rewarding career as a Registered Behavior Technician (RBT) with Hopebridge in Mount Dora, FL,...

  • Visual Communications Lead

    3 weeks ago

    Fort Eustis, United States Chenega Corporation Full time

    At Chenega Corporation, we are seeking a talented Visual Communications Lead to enhance our team's capabilities in delivering cutting-edge graphic solutions. This role offers an exciting opportunity to leverage your expertise and creativity in visual communications, driving business growth and success.As a Visual Communications Lead, you will play a crucial...

  • Nurse Care Manager

    3 weeks ago

    Eustis, Florida, United States Ruleme Center Full time

    Job Title: Nurse Care ManagerAbout Us: Ruleme Center is a leading healthcare provider dedicated to delivering exceptional care and services to our patients and residents.Estimated Salary: $85,000 - $110,000 per yearJob Summary: We are seeking an experienced Registered Nurse (RN) to join our team as a Nurse Care Manager. As a key member of our nursing staff,...

  • Certified Nursing Professional

    2 weeks ago

    Eustis, Florida, United States Ruleme Center Full time

    Career OverviewRuleme Center is a leading provider of post-acute rehabilitation and long-term care services.We are seeking a compassionate and dependable Certified Nursing Assistant (CNA) to join our growing team. The ideal candidate will assist patients with their basic needs, such as bathing, grooming, feeding, and administering medications in a safe and...

  • Hospice Nurse Care Manager

    3 weeks ago

    Eustis, Florida, United States Amedisys Inc Full time

    Company Overview:Amedisys Inc. is a leading healthcare provider dedicated to delivering compassionate care and services to individuals in need. With a commitment to excellence, we strive to make a positive impact on the lives of our patients and their families.Salary:The estimated annual salary for this position ranges from $78,000 to $85,000, with...

  • APRN for Nursing Facilities Expert

    3 weeks ago

    Eustis, Florida, United States Ferrer Pulmonary Institute Full time

    About Ferrer Pulmonary InstituteFerrer Pulmonary Institute is a leading healthcare organization dedicated to providing exceptional care to patients across various specialties. Our team of experts is committed to delivering high-quality services that exceed our patients' expectations.Job SummaryWe are seeking a skilled APRN to join our team as a contractor in...

  • Caregiver Assistant

    3 weeks ago

    Eustis, Florida, United States Mederi Private Care Full time

    We are seeking motivated individuals to join our team of caregivers, providing one-on-one support to patients in the comfort of their own homes in the Eustis, FL area.As a part of Mederi Private Care, a leading provider of home healthcare services, we empower our caregivers to make a meaningful difference in the lives of our patients and their families. Our...

  • Travel Therapist Position in Eustis, Florida

    3 weeks ago

    Eustis, Florida, United States Oculus Rehab Full time

    Oculus Rehab is a leading healthcare staffing firm seeking an experienced Occupational Therapist for a travel job in Eustis, Florida.Job OverviewSpecialty: Occupational TherapistDiscipline: TherapyDuration: 13 weeksHours: 40 hours per weekWe offer competitive pay packages with tax-free stipends and bonuses to our therapists. Our team of experts will guide...

  • Dental Assistant

    6 days ago

    Eustis, United States Sage Dental Full time

    *** WE ARE OFFERING A $2,000 SIGN-ON BONUS FOR THIS POSITION! *** Sage Dental is seeking a Dental Assistant to join our team in Apopka!Monday - Thursday 7:45AM - 5:00PM Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic...

  • Aviation Systems Lead Engineer

    4 days ago

    Fort Eustis, United States USfalcon Full time

    About the PositionWe are seeking an experienced Aviation Systems Lead Engineer to join our team at USfalcon. Based in Ft. Eustis, VA, this role will involve supporting one of our valued customers with their aviation systems needs. As a key member of our team, you will have the opportunity to work on exciting projects, collaborate with talented individuals,...

  • Dental Care Team Member

    5 days ago

    Fort Eustis, United States DOCS Health Full time

    Salary and BenefitsThis position comes with an estimated annual salary of $60,000-$80,000, depending on qualifications and experience. As a valued member of our team, you can look forward to benefits such as competitive compensation, generous paid time off, and comprehensive health insurance.Key ResponsibilitiesThe ideal candidate will have a strong...

  • Aveanna Healthcare Private Duty Nurse LPN

    2 weeks ago

    Eustis, United States Aveanna Healthcare Full time

    Requisition #:199864 Location:Eustis, FL 32726 Category:Nursing Salary:Starting at $28.00 per hour Position Details Aveanna Private Duty Nurse - LVN/LPN Aveanna's Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their...

  • Associate Chiropractor

    6 months ago

    Eustis, United States Complete Care Full time

    Are you ready to make an impact in the world of integrated healthcare? Complete Care is searching for an exceptional Chiropractic Physician to join our dynamic team. As our company expands, you will be at the forefront of our mission, providing top-notch chiropractic and physiotherapy care across multiple clinics and locations. If you are a dynamic...

  • Cybersecurity Lead

    3 weeks ago

    Fort Eustis, United States Integral Federal, Inc Full time

    Job Summary: We are seeking a highly skilled Cybersecurity Lead to join our team at Integral Federal, Inc. As a key member of our cybersecurity team, you will be responsible for operating and maintaining the resource and software infrastructure and Information Assurance (IA) / Cybersecurity for ArCADIE and Forge across all domain instances in accordance with...

  • Certified Nursing Assistant

    1 week ago

    Eustis, United States Ruleme Center Full time

    Ruleme Center - Are you a CNA looking to join the Leading Provider of Post-acute rehabilitation and long-term care?Ruleme Center is HIRING for ALL SHIFTS! WE OFFER: Shift Differential!   Competitive Pay!   Same Day Pay Available!Shifts: weekdays 3p-11p and every other weeekend  We are seeking a compassionate and dependable Certified Nursing...

  • Certified Nursing Assistant

    2 months ago

    Eustis, United States Ruleme Center Full time

    Ruleme Center - Are you a CNA looking to join the Leading Provider of Post-acute rehabilitation and long-term care? Ruleme Center is HIRING for ALL SHIFTS!   WE OFFER: Shift Differential!   Competitive Pay!   Same Day Pay Available! Shifts: weekdays 3p-11p and every other weeekend     We are seeking a compassionate and dependable Certified Nursing...

  • Post-Acute Care Specialist

    3 weeks ago

    Eustis, Florida, United States Ruleme Center Full time

    Ruleme Center is seeking a compassionate and dependable Certified Nursing Assistant (CNA) to join our growing team. The CNA will assist patients with their basic needs, such as bathing, grooming, feeding, and administering medications.Job DescriptionWe are dedicated to promoting better quality of life and transform ordinary expectations into extraordinary...

  • Nurse Practitioner

    4 days ago

    Eustis, Florida, United States University of Florida Health Full time

    About the Team: Our team of board-certified emergency medical professionals is dedicated to delivering exceptional patient care. As a Full Time Day Shift RN, you will work closely with our team to provide comprehensive care and support to patients and their families.Job Summary: We are seeking a highly skilled Registered Nurse to join our team as a Full Time...