Insurance Professional

2 days ago

Orlando, Florida, United States MCI Careers Full time
Job Title: Insurance Agent (Health Licensed)

Job Summary:

MCI Careers is seeking an Insurance Agent (Health Licensed) to join our team. As an Insurance Agent, you will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs.

Key Responsibilities:

  • Provide information to customers about various healthcare options and insurance policies.
  • Help customers choose the appropriate insurance policy that fits their needs.
  • Engage with customers to understand their requirements and provide relevant solutions.
  • Ensure that all activities and advice comply with insurance regulations and company policies.
  • Deliver high-quality service to ensure customer satisfaction and retention.
  • Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions.
  • Maintain accurate and up-to-date customer information and documentation.
  • Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers.
  • Promote various insurance products and services to meet sales targets and business objectives.
  • Resolve any concerns that customers may have with their insurance policies.
  • Work closely with other team members and departments to ensure a cohesive approach to customer service and policy management.
  • Participate in ongoing training and professional development to maintain licensure and improve skills.

Requirements:

  • High school diploma or GED
  • Must hold a valid Healthcare Insurance License
  • Previous call center experience is preferred
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Excellent oral and written communication skills
  • Strong organizational abilities and interpersonal skills
  • Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively
  • Capable of functioning efficiently in a fast-paced environment
  • Dependable in completing assignments and maintaining attendance

Working Conditions:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.

The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation:

MCI Careers is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation, please contact Human Resources.

Diversity and Equality:

MCI Careers is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment where all employees feel valued and respected.

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