Desktop Support Specialist

2 weeks ago


La Vergne, Tennessee, United States Ingram Content Group Full time
Job Description

At Ingram Content Group, we are seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a key member of our team, you will provide technical support and maintenance for in-house desktops and peripherals, ensuring seamless operations and optimal performance.

Key Responsibilities:
  • Provide first-level support for workstation operating systems and applications, including MS Office Suites, virus prevention, and miscellaneous 3rd party applications.
  • Install, configure, and maintain workstation hardware and software, including Mac and Windows machines.
  • Build, upgrade, repair, and add peripherals to end-user hardware.
  • Administer and monitor software licensing and usage.
  • Use discretion to resolve, close, and administer trouble tickets.
  • Proactively improve processes and procedures related to the position.
  • Troubleshoot printers and assist remote users with VPN and remote email access.
  • Maintain and build technical knowledge through continuous education with a focus on customer support.
  • Maintain professional and respectful relationships with contacts, including users, other IT personnel, and vendors.
  • Enforce corporate network and security policies.
Requirements:
  • HS Diploma or equivalent.
  • 1 year of experience with workstation maintenance, repair, and installation.
  • 6 months of experience with the installation of Microsoft operating systems and software.
Preferred Qualifications:
  • Experience supporting MAC and Windows machines.
  • JAMF Knowledge.

We offer a competitive compensation package with generous benefits, including medical, prescription drug plans, HSA, vision, dental, and health care FSA. Additionally, we provide 15 vacation days, 12 sick days, and 3 personal days annually, as well as a 401K match, life and AD&D, employee assistance programs, group legal, and more. We also offer a wellness program with access to an onsite gym and basketball court, as well as opportunities for continued education and financial and in-kind support for non-profit organizations.

Ingram Content Group is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work-related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.



  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop TechnicianAt Ingram Content Group, we are seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a Desktop Technician, you will play a critical role in providing technical support and maintenance for our in-house desktops and peripherals.Key Responsibilities:Provide basic support and maintenance for...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop TechnicianAt Ingram Content Group, we are seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a Desktop Technician, you will play a critical role in providing technical support and maintenance for our in-house desktops and peripherals.Key Responsibilities:Provide basic support and maintenance for...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job SummaryWe are seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a Desktop Technician, you will provide technical support and maintenance for in-house desktops and peripherals, including Mac and Windows machines.Key ResponsibilitiesProvide basic support and maintenance for in-house desktops and...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop TechnicianAt Ingram Content Group, we are seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a key member of our team, you will provide technical support and maintenance for in-house desktops and peripherals, ensuring seamless operations and optimal performance.Key Responsibilities:Provide...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job DescriptionIngram Content Group is seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a Desktop Technician, you will provide technical support and maintenance for in-house desktops and peripherals, including Mac and Windows machines.Key Responsibilities:Resolve end-user issues via ticketing system, providing...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job DescriptionIngram Content Group is seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a Desktop Technician, you will provide basic support and maintenance of in-house desktops and peripherals, specifically Mac and Windows machines.Key Responsibilities:Resolve end-user issues received via ticketing system...

  • Desktop Engineer

    3 weeks ago


    La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our Information Technology Team in LaVergne, TN. As a Desktop Engineer, you will be responsible for managing and maintaining standard workstation configurations for both Windows and macOS environments.Key Responsibilities:Design and implement workstation standards for Windows and...

  • Desktop Engineer

    3 weeks ago


    La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our Information Technology Team in LaVergne, TN. As a Desktop Engineer, you will be responsible for managing and maintaining standard workstation configurations for both Windows and macOS environments.Key Responsibilities:Design and implement workstation standards for Windows and...

  • Desktop Engineer

    2 weeks ago


    La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop EngineerWe are seeking a highly skilled Desktop Engineer to join our Information Technology Team in LaVergne, TN. As a Desktop Engineer, you will be responsible for managing and maintaining standard workstation configurations for both Windows and macOS environments.Key Responsibilities:Design and implement workstation standards for Windows...

  • Desktop Engineer

    2 weeks ago


    La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our Information Technology Team in LaVergne, TN. As a Desktop Engineer, you will be responsible for managing and maintaining standard workstation configurations for both Windows and macOS environments.Key Responsibilities:Design and implement workstation standards for Windows and...

  • Desktop Engineer

    4 weeks ago


    La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop EngineerWe are seeking a highly skilled Desktop Engineer to join our Information Technology Team in LaVergne, TN. As a key member of our team, you will be responsible for managing and maintaining standard workstation configurations for both Windows and macOS environments.Key Responsibilities:Design and implement workstation standards for...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Technical Support SpecialistAt Ingram Content Group, we are seeking a highly skilled Technical Support Specialist to join our Content Operations team. As a Technical Support Specialist, you will provide technical support for various Ingram Content applications, open systems, data fulfillment, and digital products.Key Responsibilities:Provide...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job DescriptionIngram Content Group is seeking a highly skilled Technical Support Specialist to join our Content Operations team in LaVergne, TN. As a key member of our team, you will provide technical support for various Ingram Content applications, open systems, data fulfillment, and digital products.Key Responsibilities:Provide technical support for...

  • Medical Assistant

    3 weeks ago


    La Vergne, Tennessee, United States Williamson Health Full time

    Job SummaryWe are seeking a skilled Medical Assistant to provide clinical support to our team at Williamson Health. As a Medical Assistant, you will play a vital role in delivering high-quality patient care and contributing to the success of our healthcare system.Key ResponsibilitiesAccurately record patient medical history and vital signsAdminister...

  • PC Support Specialist

    4 weeks ago


    La Vergne, Tennessee, United States Pivotal Solutions Full time

    PC/Hardware Support AnalystWe are seeking a skilled PC/Hardware Support Analyst to join our team at Pivotal Solutions.Key Responsibilities:Hardware Installation: Install and configure computer hardware and software, including PCs, peripheral devices, and network infrastructure equipment.Troubleshooting: Diagnose and fix software and hardware issues of varied...

  • PC Support Specialist

    3 weeks ago


    La Vergne, Tennessee, United States Pivotal Solutions Inc Full time

    Job SummaryWe are seeking a highly skilled PC/Hardware Support Analyst to join our team at Pivotal Solutions Inc. As a key member of our IT department, you will be responsible for installing, configuring, and troubleshooting computer hardware and software, as well as providing technical support to employees.Key ResponsibilitiesInstallation: Install and...


  • La Vergne, Tennessee, United States Williamson Health Full time

    Job SummaryWilliamson Health is seeking a highly skilled and compassionate Medical Unit Secretary to join our team. As a Medical Unit Secretary, you will play a vital role in providing exceptional patient care and support to our patients, families, and healthcare team.Key ResponsibilitiesAssist with daily hygiene and ADLs (Activities of Daily Living) for...


  • La Vergne, Tennessee, United States Wise Staffing Group Full time

    Job OverviewRole Summary: The Customer Service Representative plays a vital role in ensuring seamless order management and exceptional client interactions.Key Responsibilities:Collaborate with the sales department to maintain an efficient order management workflow.Provide exemplary customer support via phone, email, and live chat.Address customer inquiries...


  • La Vergne, Tennessee, United States Staffmark @ Assurant, Inc (Hyla) Full time

    Job Title: Inventory Control SpecialistWe are seeking a highly organized and detail-oriented Inventory Control Specialist to join our team at Staffmark @ Assurant, Inc (Hyla). As an Inventory Control Specialist, you will be responsible for ensuring the accurate and efficient management of inventory in our warehouse.Key Responsibilities:Enter customer and...


  • La Vergne, Tennessee, United States Paladin Consulting Full time

    Job Title: SAP System SpecialistWork Location: La Vergne, TNDuration: Full TimeEducation/Experience Required: 8-10 yrs. Experience in business analysis or project execution role.Job Description:The SAP System Specialist plays a critical role in bridging the gap between business needs and SAP solutions. The primary responsibilities of the SAP Business Analyst...