Customer Service Representative

1 day ago


Lake Worth, Florida, United States Caliber Collision Centers Full time
Job Summary

Caliber Collision has an immediate opening for a Customer Service Consultant to perform a variety of duties, including greeting customers, determining their needs, and providing guidance and assistance. The ideal candidate will have 2+ years of customer-facing experience, a valid driver's license, and be eligible for coverage under our company insurance policy.

Key Responsibilities:
  • Provide exceptional customer service to internal and external customers
  • Assist Collision Estimators with drop-offs, mapping, and photographing vehicles
  • Arrange customer transportation and prepare paperwork
  • Communicate effectively with customers, clients, teammates, and vendors

Benefits of Joining Caliber:
  • Immediate eligibility for medical, dental, and vision benefits
  • Industry comparable pay, paid weekly, and eligible for overtime
  • Paid vacation and holidays, accruing from day one
  • Career growth opportunities, promoting from within
  • A career for life, with hands-on experience in a production shop

Requirements:
  • 2+ years of customer-facing experience, sales experience a plus
  • Valid driver's license and eligibility for company insurance coverage

Abilities/Skills/Knowledge:
  • Ability to perform consistent physical activity, including reaching, kneeling, and lifting objects over 50 lbs
  • Passion for learning the collision industry
  • Ability to understand instructions, written and verbal
  • Priority setting and adaptability in a fast-paced environment


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