Help Desk Customer Support Specialist

5 days ago


Remote, Oregon, United States Conduent Commercial Solutions, LLC Full time

**Job Title:** Help Desk Customer Support Specialist

**About the Role:

We are seeking a highly motivated and customer-focused Help Desk Customer Support Specialist to join our team at Conduent Commercial Solutions, LLC. As a key member of our support team, you will play a crucial role in providing exceptional customer service to clients.

**Responsibilities:

You will be responsible for managing incoming calls and emails from clients, responding to their inquiries, and resolving their issues in a timely and professional manner. Your primary goal will be to provide comprehensive solutions that meet the client's needs, ensuring complete satisfaction.

**Requirements:

To succeed in this role, you must have excellent communication skills, both written and verbal, with the ability to effectively articulate complex information to clients. You should also possess a high school diploma, GED, or college degree, and have prior experience working in a call center environment or related field.

A minimum of 6 months of customer service experience is required, with a strong emphasis on delivering top-notch service in a fast-paced environment. You must be flexible and able to work varied shifts, including weekends.

**Compensation Package:**

The salary range for this position is $40,000 - $55,000 per year, depending on your qualifications and level of experience.

**Benefits:*

  • Competitive compensation package
  • Opportunities for career growth and advancement
  • Comprehensive benefits package, including health insurance and paid time off

This is a fantastic opportunity to join a dynamic and supportive team, where individuality is valued and diversity is celebrated. If you have a passion for helping others, enjoy working in a fast-paced environment, and are committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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