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Medical Records Coordinator I

2 months ago

Poughkeepsie, New York, United States CIOX Health Full time

Medical Records Coordinator I

Job Overview

About Us...

CIOX Health is dedicated to safeguarding, connecting, and delivering essential health information to enhance decision-making and promote better health outcomes. As a leader in health data logistics, our solutions empower organizations to securely manage and exchange data. We collaborate with a vast network of healthcare entities, including numerous hospitals and clinics, ensuring compliance and efficiency in health information management.

What We Provide...

Joining CIOX Health means becoming part of a collaborative, remote-first environment focused on driving meaningful improvements in healthcare. We value individuals who are intelligent, kind, and results-oriented. Our commitment to employee development fosters an atmosphere where talented individuals can expand their roles as the organization grows.

Your Role...

This entry-level position is pivotal in managing the release of information (ROI), specifically handling medical record requests with precision and timeliness. You will be responsible for ensuring that patient privacy is maintained, granting access only to authorized personnel while adhering to company policies and HIPAA regulations.

Key Responsibilities:

  • Process requests for patient health information in line with organizational policies.
  • Maintain confidentiality and security of all sensitive information.
  • Utilize company software effectively to manage records.
  • Report any challenges or fluctuations in workload to management.
  • Assist with additional responsibilities as needed.
  • Apply medical privacy regulations consistently to prevent unauthorized disclosures.
  • Manage patient health records diligently.
  • Prepare new patient charts, ensuring all documents are accurate and complete.
  • Create digital records from paper documents for electronic storage.
  • Respond to internal and external requests for patient records appropriately.
  • Handle inbound and outbound communications professionally.
  • Support administrative tasks such as faxing, mail handling, and data entry.
  • Meet productivity expectations as outlined by the organization.
  • Perform other duties as assigned.

Qualifications:

Essential:

  • High School Diploma or equivalent.
  • Ability to commute as necessary.
  • Willingness to work overtime during peak periods.
  • Basic computer skills.
  • Proficient in using office equipment such as phones and fax machines.
  • Strong verbal and written communication skills.
  • Detail-oriented with a focus on accuracy in medical records.
  • Effective data entry capabilities.
  • Ability to manage multiple tasks in a dynamic environment.

Preferred:

  • Experience in a healthcare setting.
  • Background in production or metric-driven roles.
  • Customer service experience.
  • Ability to foster relationships with clients and stakeholders.
  • Willingness to contribute ideas for process improvements.

Working Conditions:

The role is primarily office-based, with minimal exposure to hazardous conditions. The position requires the ability to sit and stand frequently, reach for overhead items, and lift up to 20 lbs. The incumbent will work at a computer for extended periods and may experience interruptions. Reasonable accommodations are available for qualified individuals with disabilities.

To ensure a safe environment for all, many clients require health screenings and proof of vaccinations. Requests for exemptions will be evaluated on a case-by-case basis.

Compensation:

Pay for this position may vary based on location, responsibilities, skills, and experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.