Sales Trainee Position

3 days ago


Indianapolis, Indiana, United States McComb Window & Door Co., Inc. Full time
Job Overview

We are seeking a highly motivated and detail-oriented Sales Trainee to join our team at McComb Window & Door Co., Inc. As a Sales Trainee, you will play a critical role in supporting our sales team and providing exceptional customer service.

Key Responsibilities
  • Assist sales representatives in formulating product proposals and verifying accurate product orders
  • Work in the field to size rough openings and blueprints, communicating with customers and utilizing automated systems
  • Enter orders and provide complete and accurate information to sales representatives or customers using the Pella Quoting Management system (PQM) and Salesforce
  • Verify contract/proposal to ensure the correct product is ordered, built, and delivered to the customer
  • Assist in calling and following-up on leads, processing customer requests for service or change orders, and communicating the Pella offering to customers
  • Understand and utilize all necessary software, including PQM, MSOffice, and other internal software programs
  • Perform basic blueprint take-offs and coordinate for internal drawings when necessary
  • Promote and facilitate continuous improvement activities in the department
  • Assist in building and maintaining strong customer relationships
  • Point of contact after the sale to field any follow-up questions
  • Manage recovery process for shortages and damaged product by facilitating ordering parts and/or scheduling service appointments as needed
  • Handle Pella Architectural Services (PAS) requests as needed
  • Facilitate sample delivering/pick-up
  • Occasionally work variable, non-traditional hours and make oneself available for customers during evenings and weekends
Requirements
  • High school diploma or GED
  • Adaptable to changing processes and priorities
  • Good organizational skills and attention to detail
  • Excellent verbal and written English language skills
  • Good public relations, public speaking, and customer service skills
  • Occasional heavy lifting up to 50 pounds using safe lifting techniques
  • Local travel to showrooms, job sites, and customer/contractor locations
  • Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
  • Knowledge of general construction applications (window and door applications preferred)
  • Strong problem-solving skills
  • Enjoys working in a fast-paced environment with a high sense of urgency
What We Offer
  • Competitive hourly pay rate based on experience
  • Solid benefits package - Medical, Dental, Vision, Life insurance, LTD
  • A matching 401k plan
  • A winning culture with low turnover
  • Job Training
  • Paid time off in first year
About Us

McComb Window & Door Co., Inc. is a family-owned business established in 1930. We are the central Indiana distributor for Pella window and door products, allowing us to sell, pre-finish, deliver, and install high-quality, innovative Pella Window and Door products. We are well respected in the window and door industry and provide an extensive portfolio of products to meet customer needs.



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