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Healthcare Administrative Coordinator
2 months ago
CQ Partners is in search of a dedicated and detail-oriented Healthcare Administrative Coordinator to enhance our medical practice, which encompasses various specialties including ENT, Allergy, and Audiology. In this pivotal role, you will play a crucial part in maintaining the efficiency of our operations by overseeing appointment scheduling, managing phone communications, and facilitating insurance and billing procedures. As the Healthcare Administrative Coordinator, you will serve as a welcoming presence for patients, ensuring they receive exceptional service during their visits.
Core Responsibilities:
- Appointment Management: Organize and oversee patient appointments, optimizing the use of available time and resources.
- Phone Communication: Professionally handle incoming calls, addressing patient questions and directing them to the appropriate personnel.
- Insurance Verification and Billing: Confirm patient insurance details, process claims, respond to billing inquiries, and manage payment collections.
- Patient Engagement: Welcome patients, assist with check-in procedures, and provide support with necessary documentation.
- Record Maintenance: Ensure accurate patient records are kept up-to-date and organized.
- Administrative Assistance: Offer general administrative support to facilitate the efficient operation of the front office.
Qualifications:
- High school diploma or equivalent required.
- Prior experience in a medical office or healthcare environment is advantageous.
- Exceptional customer service abilities.
- Strong verbal and written communication skills.
- Familiarity with medical terminology and billing codes.
- Capability to manage multiple tasks and prioritize effectively.
- Proficient in computer applications, particularly Microsoft Office.
- Ability to maintain confidentiality and manage sensitive patient information.
- Strong organizational, problem-solving, and time management skills.
- Ability to thrive in a fast-paced environment and work collaboratively with a team.
We provide a competitive hourly wage along with benefits including paid time off, holidays, healthcare contributions, dental and vision insurance after a specified period, and a 401K plan after one year of service.
