Customer Service Resolution Specialist

3 weeks ago


Blue Ash, Ohio, United States Vaco Full time

**Job Overview:**

">
  • Vaco is seeking a highly skilled Dispute Specialist to join our team.
>

**Key Responsibilities:**

  • Manage customer disputes regarding credit card and PayPal transactions.
  • Review calls, emails, and contact records to resolve issues efficiently.
  • Compile information to effectively dispute charges on behalf of the company.
  • Assist subscribers with account maintenance, website navigation, and general questions via phone or live chats.
  • Perform internal account maintenance tasks, including combining duplicate records and handling email deliverability issues.
  • Manually modify subscription terms according to specific promotions.
  • Monitor overnight voicemails and route them accordingly.
  • Track and manage credit card dispute cases, providing rebuttals as needed.
  • Support special projects assigned by management and provide backup to fellow team members as required.
>

**Estimated Salary:** $45,000 - $65,000 per year, depending on experience and location.

**Benefits Include:**

  • A competitive salary range based on experience.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.


  • Blue Ash, Ohio, United States Council on Aging of Southwestern Ohio Full time

    Council on Aging of Southwestern Ohio is a nonprofit organization dedicated to enhancing the quality of life for older adults, people with disabilities, their families, and caregivers.Job Summary:We are seeking an Advanced Technical Support Specialist to join our team. As a key member of our IT department, you will provide advanced-level technical support...


  • Blue Ash, Ohio, United States SBS Cincinnati Full time

    About Our TeamWe are a family-oriented business with a great company culture, dedicated to delivering exceptional customer service and support to our clients. Our team is passionate about making a difference in our community and strives to provide a positive and productive work environment.Job Description:We are seeking an Administrative/Customer Service...


  • Blue Ash, Ohio, United States SBS Cincinnati Full time

    Job DescriptionAs an Administrative Assistant/Customer Service at SBS Cincinnati, you will play a vital role in supporting our administrative department and delivering exceptional customer service.Main Responsibilities:Respond to customer inquiries and resolve any issues or concerns in a prompt and professional mannerCommunicate clearly and concisely with...


  • Blue Ash, Ohio, United States Hauser Heating & Air Conditioning Full time

    Hauser Heating & Air Conditioning is the largest provider of residential services in the US, employing over 7000 professionals nationwide. With a presence spanning over 45 years, our company has been serving customers with HVAC, Plumbing, and Electrical solutions since its establishment in 1975.SalaryAs a Dispatcher at Hauser Air/American Residential...


  • Blue Ash, Ohio, United States AVI Foodsystems Inc Full time

    Job OverviewAVI Foodsystems Inc. is seeking an energetic and optimistic team member to fill the role of Barista, PRN/On-Call.Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation.


  • Blue Ash, Ohio, United States SBS Cincinnati Full time

    Job OverviewWe are seeking an experienced Administrative Support Specialist to join our team at SBS Cincinnati. As a key member of our administrative department, you will be responsible for providing exceptional customer service and supporting our office operations.Key Responsibilities:Handle customer inquiries and complaints with professionalism and...

  • IT Support Specialist

    2 weeks ago


    Blue Ash, Ohio, United States ProSource Full time

    Job Overview: As an IT Support Specialist with ProSource, you will play a vital role in ensuring the smooth operation of our clients' IT systems and equipment. You will be responsible for providing on-site technical support and maintenance services, diagnosing and resolving hardware, software, and networking issues to guarantee that all IT infrastructure...


  • Blue Ash, Ohio, United States Maverick Molding Full time

    Job Title: Production Packing SpecialistEstimated Salary: $45,000 - $55,000 per yearPacific Piston Ring Company is seeking a detail-oriented Production Packing Specialist to join their team. In this role, you will play a crucial part in the production process by efficiently assembling components sourced from inventory and meticulously packaging them in...


  • Blue Ash, Ohio, United States Commonwealth Financial Network Full time

    Join Our TeamWe are looking for a talented Operations Support Specialist to join our Service Center team in Cincinnati, Ohio. As a key member of our team, you will have the opportunity to work with a dynamic group of professionals who are passionate about delivering exceptional service.In this role, you will be responsible for providing support to our...


  • Blue Ash, Ohio, United States TechnoGen Full time

    About the JobWe are a leading technology company, TechnoGen, seeking a Technical Quality Specialist to join our team. As a Technical Quality Specialist, you will play a key role in ensuring the quality of our applications and services.You will develop and maintain functional automation test scripts, execute test scripts to validate correct functionality of...


  • Blue Ash, Ohio, United States DCTS Full time

    Job DescriptionWe are seeking an experienced IT Infrastructure Specialist to join our team at DCTS in Blue Ash, Ohio. The successful candidate will have a strong background in system administration and network support.About the Role:The IT Infrastructure Specialist will be responsible for maintaining and configuring a multi-vendor network environment,...


  • Blue Ash, Ohio, United States Maverick Molding Full time

    About the RoleWe are seeking a highly detail-oriented individual to join our team as a Logistics and Packaging Specialist. In this role, you will be responsible for efficiently assembling components from inventory and meticulously packaging them in accordance with customer-provided specifications.Responsibilities:Assemble components from stock according to...


  • Blue Ash, Ohio, United States SBS Cincinnati Full time

    Company OverviewSBS Cincinnati is a family-oriented business with a great company culture, dedicated to delivering exceptional customer service and support to our clients. Our team is passionate about making a difference in our community and strives to provide a positive and productive work environment.Job Description:We are seeking an experienced...

  • Intake Specialist

    2 weeks ago


    Blue Ash, Ohio, United States Mindfully Full time

    About the Role">We are seeking an individual who can provide outstanding service for those seeking mental health support. This role involves executing tasks with excellence and contributing positively to the administrative team culture whose values are cooperative, friendly, and empathetic. The Client Intake Specialist will be responsible for ensuring...


  • Blue Ash, Ohio, United States Multi-Color Corporation MCC Full time

    Description of the PositionWe are looking for a highly skilled Field Service Maintenance Professional to join our team. The ideal candidate will have a strong background in technical installation and maintenance of labeling equipment.The successful candidate will be responsible for providing technical support and installation services for our labeling...


  • Blue Ash, Ohio, United States CommuniCare Family of Companies Full time

    About the JobThis is an exciting opportunity to join the CommuniCare Family of Companies as a CORPORATE OFFICE SUPPORT SPECIALIST. The successful candidate will be responsible for providing high-level support to our Financial Department, ensuring the efficient execution of daily tasks and strategic initiatives.The Ideal Candidate:Bachelor's Degree required...


  • Blue Ash, Ohio, United States The Mariemont Care Center Full time

    The Mariemont Care Center, a leading provider of exceptional care, is seeking a highly skilled Certified Nursing Support Specialist to join our team.As a valued member of our staff, you will play a vital role in providing direct patient care and support services under the guidance of our experienced nursing team.The estimated salary for this position is...


  • Blue Ash, Ohio, United States MBS Pro Staffing Full time

    Career Opportunity: Business Development IT StaffingAre you a sales professional looking to leverage your skills in the IT industry? We have an exciting opportunity for a Business Development IT Staffing specialist to join our team at MBS Pro Staffing.In this role, you will be responsible for driving new business opportunities that enable us to place Cyber...


  • Blue Ash, Ohio, United States LeadStack Inc. Full time

    About LeadStack Inc.LeadStack Inc. is an award-winning and certified minority-owned staffing services provider. We are dedicated to delivering top talent to our clients and providing exceptional service.About the JobWe are seeking a Cloud-Native Machine Learning Specialist to join our Fulfillment Services' Platform team. The ideal candidate will have...


  • Blue Ash, Ohio, United States Express Employment Full time

    About the RoleWe are seeking a skilled Industrial Facilities Maintenance Specialist to join our team in Blue Ash, OH.Job SummaryThe ideal candidate will have extensive experience in general maintenance work, including plumbing, electrical, carpentry, and HVAC systems. The successful candidate will be responsible for the upkeep, repair, and improvement of...