Business Process Management Specialist
4 weeks ago
The BPM Consultant will work closely with senior management and stakeholders, analyzing business processes, identifying improvement opportunities, and making actionable recommendations to enhance organizational efficiency.
Key Responsibilities
- Perform document and data analysis to extract relevant process, activity, and performance information.
- Conduct external research and benchmarking.
- Plan and conduct business process interviews and workshops.
- Document business process flows and activity narratives.
- Perform current state business process analysis to identify process findings.
- Identify future state opportunities for feasible, impactful recommendations for process, organizational, and/or IT solutions.
- Develop clear, concise, professional business process reports and presentations.
- Present findings and recommendations to project stakeholders.
- Participate in internal and client-facing project meetings.
- Bachelor's degree in business or field related to quality, accounting, business management, or other business-related fields.
- At least 5 years of experience working with state government agencies as a business analyst or similar business process management role.
- Knowledge of Business Process Model and Notation (BPMN).
- Lean Six Sigma certification.
- Proficiency with business process mapping software.
- Experience working in/with the public sector.
- High level of attention to detail.
- Cultivating and maintaining strong client relationships.
- Proven leadership abilities.
- Ability to work closely with Senior Management in reporting project status and concerns.
- Employs a collaborative, team-oriented approach.
- Self-motivated; will seek out and engage the individuals necessary to achieve clarity and develop effective solutions.
- Willing to travel.
- Opportunity to work with a dynamic team.
- Professional development and growth opportunities.
- Competitive compensation and benefits package.
ISF, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.
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