Business Process Management Specialist

4 days ago


Tallahassee, Florida, United States ISF, Inc. Full time
Job OverviewISF, Inc. is seeking a skilled Business Process Management (BPM) Consultant to join our team. As a BPM Consultant, you will play a crucial role in providing strategic and objective advisory services to help organizations improve productivity, manage risks, and optimize performance.

The BPM Consultant will work closely with senior management and stakeholders, analyzing business processes, identifying improvement opportunities, and making actionable recommendations to enhance organizational efficiency.

Key Responsibilities
  • Perform document and data analysis to extract relevant process, activity, and performance information.
  • Conduct external research and benchmarking.
  • Plan and conduct business process interviews and workshops.
  • Document business process flows and activity narratives.
  • Perform current state business process analysis to identify process findings.
  • Identify future state opportunities for feasible, impactful recommendations for process, organizational, and/or IT solutions.
  • Develop clear, concise, professional business process reports and presentations.
  • Present findings and recommendations to project stakeholders.
  • Participate in internal and client-facing project meetings.
Requirements
  • Bachelor's degree in business or field related to quality, accounting, business management, or other business-related fields.
  • At least 5 years of experience working with state government agencies as a business analyst or similar business process management role.
Preferred Qualifications
  • Knowledge of Business Process Model and Notation (BPMN).
  • Lean Six Sigma certification.
  • Proficiency with business process mapping software.
  • Experience working in/with the public sector.
  • High level of attention to detail.
  • Cultivating and maintaining strong client relationships.
  • Proven leadership abilities.
  • Ability to work closely with Senior Management in reporting project status and concerns.
  • Employs a collaborative, team-oriented approach.
  • Self-motivated; will seek out and engage the individuals necessary to achieve clarity and develop effective solutions.
  • Willing to travel.
What We Offer
  • Opportunity to work with a dynamic team.
  • Professional development and growth opportunities.
  • Competitive compensation and benefits package.

ISF, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.



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