Retail Operations Supervisor at American Girl
2 weeks ago
The American Girl retail location is seeking a motivated individual to take on the role of Full-Time Lead Sales. This position will support the retail sales manager in overseeing daily operations, ensuring a high standard of customer service and sales performance for all guests.
Key Responsibilities:
- Assist the retail sales manager with various business operations, including merchandise oversight, performance analysis, and team development.
- Perform supervisory tasks such as maintaining visual merchandising standards, coaching and inspiring team members, and monitoring inventory levels.
- Communicate effectively with management and maintain comprehensive coaching documentation.
- Prepare staff schedules to guarantee optimal floor coverage and encourage team members to achieve or surpass sales targets.
- Analyze sales data and provide insights to management to enhance overall performance.
- Lead by example by delivering outstanding customer service to ensure a memorable experience for all guests.
- Assume the responsibilities of the Manager on Duty, overseeing the sales floor and addressing customer service issues as they arise.
This role is designed for individuals who are passionate about retail and committed to fostering a positive shopping environment.
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