Roving Leasing Representative
3 weeks ago
Pilot Ventures LLC is seeking a part-time Leasing Agent to join our team in the greater Seattle area. As a Leasing Agent, you will be the first point of contact for potential residents, providing exceptional customer service and ensuring a positive experience for all residents and clients.
Responsibilities and Duties- Advertise and inspect available apartments
- Respond quickly and professionally to all inquiries
- Schedule and conduct tours with prospective residents
- Ensure leasing tours have the highest probability of closing
- Maintain records of guest activities and keep availability updated
- Process rental applications and proactively follow up with prospects
- Ensure apartments are ready for new residents prior to move-in date
- Respond promptly to service requests and schedule necessary work to be completed
- Maintain accurate and complete resident files in accordance with company policies
- Learn and follow Federal, State, and local fair housing laws (training is provided)
- Foster a safe and healthy work environment, including reporting unsafe conditions and following protocol to prevent accidents/injuries
- Assist Property Managers and Property Management Team with resident communication, renewals, posting notices, property inspections, and access, vendor coordination, portfolio administration, and special projects
- Prior leasing experience is strongly preferred
- Valid driver's license, automotive insurance, and access to a reliable personal vehicle
- Ability to make appointments on-time and travel between various property sites in the greater Seattle metropolitan area
- Great communication skills, including verbal and written communication in English
- 1+ years of customer service or related experience
- High School Diploma or equivalent
- Computer literacy with the ability to use email and scheduling software
- Ability to adapt to a fast-paced job and situational changes
- Capacity to remain calm in intense situations
- Accept constructive criticism and give appropriate feedback
- Ability to understand and follow Federal, State, and local fair housing laws
- $/hour
- Up to $175 commission per new lease completed
- Mileage reimbursement for work-related travel
- Paid Sick Time, Vacation Time, and Paid Company Holidays
- 401(k) Retirement Savings Plan with 4% company match
- Professional development and education opportunities
- Growth potential
- Fun company events
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