Front Desk Representative
3 weeks ago
The Front Desk Agent at MCR Hotels is responsible for delivering exceptional guest experiences while managing the administrative processes of the hotel.
Key Responsibilities:- Provide attentive and courteous service to guests, ensuring a positive stay.
- Maintain the telephone switchboard and respond to guest inquiries.
- Establish effective communication with fellow associates and other departments.
- Respond to guest requests in a timely and professional manner.
- Maintain confidentiality and security of guest information.
- Document guest requests and follow up to ensure completion and satisfaction.
- Be aware of hotel rates, packages, and special promotions.
- Be knowledgeable of the front desk computer system.
- Log and deliver packages, mail, and messages.
- Share knowledge of the property and amenities.
- Accurately complete the check-in and checkout process.
- Use creative reasoning to overcome guest objections and concerns.
- Restock front desk area and supplies as required.
- Perform other duties as assigned.
- Positive attitude and willingness to learn.
- Ability to multi-task and be detail-oriented.
- Problem-solving skills to effectively deal with internal and external customers.
- Basic English verbal and written communication skills.
- Ability to work in stressful, high-pressure situations.
- Basic math skills.
- Ability to obtain alcohol awareness certification.
- Willingness to work a varied schedule.
- Proficiency in Windows operating systems and Company-approved software.
- Experience in a hotel or related field.
- Brand knowledge and experience.
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Front Desk Representative
3 weeks ago
Tempe, Arizona, United States Midas Hospitality Full timeFront Desk Agent OpportunityMidas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest experiences at our Vib hotel in Tempe, AZ.Key Responsibilities:Register and assign rooms to guests, issue room keys, and provide directions.Sort and distribute incoming mail and faxes for guests.Respond to inquiries regarding hotel services,...
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Front Desk Representative
4 weeks ago
Tempe, Arizona, United States Midas Hospitality Full timeFront Desk Agent OpportunityMidas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest service at our Vib hotel in Tempe, AZ. This role involves greeting, registering, and assigning rooms to guests, as well as handling telephone inquiries and resolving guest concerns. Key Responsibilities: Greet and register guests, issue room keys,...
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Front Desk Representative
1 month ago
Tempe, Arizona, United States MARANA 3 LLC Full timeWe are seeking a highly skilled and organized Front Desk Agent to join our team at MARANA 3 LLC. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Register and assign rooms to guests in a timely and efficient...
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Front Desk Representative
4 weeks ago
Tempe, Arizona, United States Midas Hospitality Full timeJob SummaryMidas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest service and support at our Vib hotel in Tempe, AZ.As a Front Desk Agent, you will be responsible for greeting and registering guests, assigning rooms, and responding to guest inquiries. You will also be responsible for sorting mail and faxes, answering phone...
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Front Desk Representative at Citterio USA
4 weeks ago
Tempe, Arizona, United States Joe DiSabella Full timeWe are seeking a highly skilled and professional Front Desk Agent to join our team at Citterio USA in Tempe, AZ.Key Responsibilities:Greet and welcome guests in a friendly and professional mannerAnswer and screen phone callsOrganize and schedule meetings as neededMaintain a clean and organized office environmentRequirements:Proven experience working as a...
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Front Desk Coordinator
3 weeks ago
Tempe, Arizona, United States Total Care Connections Full timeWe are seeking a highly skilled and organized Front Desk Coordinator to join our team at Total Care Connections. As a key member of our office staff, you will be responsible for providing exceptional customer service to our clients and their families.Responsibilities:Greet and welcome guests as soon as they arrive at the office.Direct visitors to the...
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Front Desk Supervisor
3 weeks ago
Tempe, Arizona, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is responsible for providing exceptional customer service to all guests, ensuring a seamless and enjoyable stay. This role requires a high level of attention to detail, effective communication skills, and the ability to work well under pressure.Key ResponsibilitiesCustomer Service: Provide attentive, courteous, and...
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Front Desk Associate
4 weeks ago
Tempe, Arizona, United States MCR Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to all guests, responding to...
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Front Desk Sales Representative
4 weeks ago
Tempe, Arizona, United States PCRK Group Full timeJob OpportunityWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at PCRK Group. As a key member of our sales team, you will play a vital role in driving sales growth and delivering exceptional customer experiences.Key Responsibilities:Drive membership sales and member retention through effective communication...
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Front Desk Hospitality Specialist
4 weeks ago
Tempe, Arizona, United States Midas Hospitality Full timeFront Desk Agent RoleMidas Hospitality is a leading hospitality company that operates 40+ hotels in 14 states. We are seeking a dynamic Front Desk Agent to join our team at the Vib hotel located in Tempe, AZ.Key Responsibilities:Arrive, depart, and in-house guests, as well as telephone inquiries regarding reservations, hotel information, and guest...
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Front Desk Sales Associate
4 weeks ago
Tempe, Arizona, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a Front Desk Sales Associate, you will be responsible for providing exceptional customer service, driving membership sales, and creating a positive experience for our clients.Key Responsibilities Drive membership sales and member...
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Front Desk Coordinator
3 weeks ago
Tempe, Arizona, United States MSCCN Full timeFront Desk Coordinator Job DescriptionWe are seeking a highly skilled and organized Front Desk Coordinator to join our team at MSCCN. This role involves managing a large office environment, ensuring smooth day-to-day operations and providing exceptional customer service.Key Responsibilities:Manage the office environment, ensuring a professional and welcoming...
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Front Desk Sales Associate
1 month ago
Tempe, Arizona, United States PCRK Group Full timePCRK Group is a leading provider of wellness services with over 95 locations across multiple states. We're seeking a highly motivated and results-driven Front Desk Sales Associate to join our team in Tempe, AZ. As a Front Desk Sales Associate, you will play a critical role in driving sales growth through membership sales, service enhancements, and retail...
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Front Desk and Facilities Associate
4 weeks ago
Tempe, Arizona, United States Imagine Learning Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk and Facilities Associate to join our team at Imagine Learning. This role is responsible for creating a welcoming and efficient environment for employees and visitors, ensuring the security and safety of the suite, and providing administrative support to the Corporate Facilities...
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Front Desk and Facilities Associate
3 weeks ago
Tempe, Arizona, United States Imagine Learning Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk and Facilities Associate to join our team at Imagine Learning. This role is responsible for creating a welcoming and efficient environment for employees and visitors.Key ResponsibilitiesGreet and assist employees and visitors, ensuring a positive experience.Validate parking for...
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Front Desk Sales Associate
3 weeks ago
Tempe, Arizona, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key ResponsibilitiesDrive...
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Front Desk Sales Associate
4 weeks ago
Tempe, Arizona, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities Drive...
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Security Officer
3 weeks ago
Tempe, Arizona, United States Allied Universal® Full timeJob OverviewAllied Universal, a leading security and facility services company, offers a rewarding career as a Security Officer - Front Desk. This role provides an opportunity to serve and safeguard clients in various industries, including Commercial Real Estate, Healthcare, Education, and Government.ResponsibilitiesProvide exceptional customer service by...
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Front Desk Sales Associate
3 weeks ago
Tempe, Arizona, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities• Drive...
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Customer Service Representative
3 weeks ago
Tempe, Arizona, United States Aimbridge Hospitality Full timeKey Responsibilities:• Greet and welcome all guests approaching the Front Desk• Maintain proper operation of the telephone switchboard• Handle requests for information, mail and messages• Answer guest inquiries about hotel service facilities and hours of operation• Handle check-ins and check-outs• Deliver guest itemsAbout the Role:As a Front Desk...