Front Desk Hospitality Specialist
4 weeks ago
Front Desk Agent Role
Midas Hospitality is a leading hospitality company that operates 40+ hotels in 14 states. We are seeking a dynamic Front Desk Agent to join our team at the Vib hotel located in Tempe, AZ.
Key Responsibilities:
- Arrive, depart, and in-house guests, as well as telephone inquiries regarding reservations, hotel information, and guest concerns.
- Sort incoming mail and faxes for guests.
- Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests' accounts.
- Compute bill, collect payment, and make change for guests.
- Makes, confirms, and cancels reservations.
Requirements:
- Previous experience as a Front Desk Agent is preferred.
- Experience in a customer service industry is required.
About Us:
Midas Hospitality is a people-first organization that offers opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
We offer a range of benefits, including growth and development tools, robust PTO policies, medical/dental/vision coverage, 401k matching, employee assistance program, and discounted products and services.
Midas Hospitality is proud to be a drug-free workplace and equal opportunity employer.
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