Front Desk Representative

2 weeks ago


Tempe, Arizona, United States Midas Hospitality Full time
Front Desk Agent Opportunity

Midas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest service at our Vib hotel in Tempe, AZ.

This role involves greeting, registering, and assigning rooms to guests, as well as handling telephone inquiries and resolving guest concerns.

Key Responsibilities:
Greet and register guests, issue room keys, and provide directions
Sort and distribute incoming mail and faxes for guests
Answer inquiries about hotel services, registration, and local information
Maintain accurate records of room availability and guest accounts
Compute bills, collect payments, and make change for guests
Make, confirm, and cancel reservations

Requirements:
Previous experience as a Front Desk Agent is preferred
Experience in a customer service industry is required

About Midas Hospitality:
Midas Hospitality is a people-first organization that prioritizes its associates' growth and well-being. We offer a range of benefits, including growth and development tools, robust PTO policies, medical and dental coverage, 401k matching, and an Employee Assistance Program. We are proud to be a drug-free workplace and an equal opportunity employer.

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