Front Desk and Facilities Associate

4 weeks ago


Tempe, Arizona, United States Imagine Learning Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk and Facilities Associate to join our team at Imagine Learning. This role is responsible for creating a welcoming and efficient environment for employees and visitors, ensuring the security and safety of the suite, and providing administrative support to the Corporate Facilities Manager.

Key Responsibilities
  • Greet and assist employees and visitors, ensuring a positive experience.
  • Validate parking for guests and employees.
  • Check, sort, and distribute incoming mail to appropriate departments/individuals.
  • Assist with outgoing mail for various departments/individuals by applying postage and taking to the mailroom for pickup.
  • Ensure the security and safety of the suite by following established processes for guests and visitors.
  • Assist with meetings by securing conference rooms/meeting areas and coordinating necessary supplies/meeting materials.
  • Coordinate communications with other departments when applicable related to meetings, such as IT.
  • Monitor the main phone line and manage voicemails.
  • Stock breakroom and coffee bars with snacks, soft drinks, coffee, creamer, paper products, and utensils daily.
  • Take inventory and report on inventory levels to the Corporate Facilities Manager to ensure necessary breakroom and coffee bar items and office supplies are in stock.
  • Assist with the setup and coordination of catered meals and maintain the cleanliness of the breakroom.
  • Answer and direct general facilities and office-related questions.
  • Serve as backup to the Corporate Facilities Manager.
Requirements
  • High School Diploma or equivalent and 2 years of front desk or office experience; or an acceptable combination of education and experience.
  • Proficient in standard office technology including MS Office Suite (Word, Excel, PowerPoint, Outlook), and comfortable using communication tools such as Zoom and Slack.
  • Must have a friendly and professional demeanor.
  • Excellent organization and time management skills.
  • Ability to work independently at times with minimal direction, to complete tasks in an environment with many interruptions.
  • Articulate and demonstrate excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills, ability to exercise tact in dealing with diverse groups of people with various professional backgrounds, personalities, and work styles.
  • Ability to effectively give clear and concise information.
  • Ability to lift and carry boxes up to 40 lbs.
What We Offer
  • A comprehensive benefits program, including multiple health, dental, and vision plans, 401k plan with a company match, company-paid behavioral health coaching, and more.
  • A flexible workplace, with the majority of employees enjoying the opportunity to work from home within the US.
  • A wide variety of professional development programs, including tuition reimbursement.


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