Customer Service Representative
4 weeks ago
Job Summary
We are seeking a skilled Customer Service Representative to join our team at 888 Heating. As a key member of our team, you will be responsible for providing top-notch service to our customers.
Key Responsibilities
- Answer inbound calls from prospective and current customers
- Schedule appointments and make outbound calls to existing customers to schedule jobs
- Dispatch on-call technicians to urgent customer needs
Requirements
- Clear written and verbal communication skills
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
What We Offer
- $18/hour + Performance Bonus and Incentives
- Health, dental, vision, and life insurance
- 401k with company match
- 5 days PTO + 1 PTO Day in your birthday month + 6 days of Sick Time
- 6 Paid Holidays
Work Environment
We are a fun-loving, goofy group that loves to have a great time while working hard to help our customers. Our tight-knit team is more than just top-notch home services - at 888 Heating, we provide every team member with the autonomy to do their job and build a lasting career.
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