Account Onboarding Coordinator
3 days ago
CPI Security is looking for a skilled Account Onboarding Coordinator to manage the smooth onboarding of new customers in Charlotte, North Carolina.
This role involves collaborating with various teams to ensure successful customer onboarding, resolving any issues promptly, and maximizing every installation opportunity for CPI.
Key Responsibilities- Serve as the primary point of contact for customer inquiries, concerns, and issues between sale and activation.
- Support sales representatives and field operations in resolving customer requests and underwriting questions.
- Effectively onboard new customers by conducting outbound calls to verify underwriting requirements, monitoring data, and scheduling or rescheduling installation appointments.
- Maintain accurate knowledge of CPI's products, pricing, and discount details to provide excellent customer support.
- Work closely with underwriting to expedite installation approvals.
- Customer-focused professional with strong problem-solving and time management skills.
- Strong communication skills to effectively collaborate with cross-functional teams.
- Ability to prioritize multiple tasks and manage competing deadlines.
- Ambitious self-starter with a passion for delivering high-quality results.
- $46,000-$56,000 annual compensation based on performance.
- Supportive company culture that encourages innovation and creativity.
- Generous benefits package, including medical, dental, vision, 401(k) matching, short-term & long-term disability, and life insurance options.
- Training and development opportunities to foster career growth and professional development.
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Accounting Coordinator Senior
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