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Business Relationship Manager

1 month ago

Lancaster, Pennsylvania, United States PNC Full time
Job Summary

PNC is seeking a skilled Relationship Manager I - Business Banker to join our Business Banking organization in Lancaster, PA. As a trusted advisor, you will leverage your business acumen to facilitate cash flow conversations with clients and prospects, and manage the on-going sales cycle to optimize the cash flow of our business customers.

Key Responsibilities
  • Develop and cultivate Center of Influence (COI) relationships to meet and exceed sales goals and business objectives.
  • Work with internal services partners to on-board and expand the business portfolio.
  • Handle relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share with relevant sales goals.
  • Manage risk/return and drive quality for new and/or existing clients, actively identifying and mitigating different types of risk.
  • Focus on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
  • Build an effective network of internal and external relationships to actively acquire new clients and/or expand existing clients and enhance the client experience.
Requirements
  • University/college degree, with 3+ years of relevant/direct industry experience.
  • Business acumen, client relationship management, customer experience management, decision-making and critical thinking, effective communications, prospecting, selling, and tech savvy skills.
  • Certifications are often desired, but not required.
Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC provides paid time off, including maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level and years of service.