Business Office Management Professional

4 days ago


Lancaster, Pennsylvania, United States Hamilton Arms Center Full time

Hamilton Arms Center, a 5-Star Quality and 4-Star Overall Facility, is seeking a seasoned Business Office Manager to join our team in Lancaster, PA. This is a full-time opportunity offering a competitive pay package and comprehensive benefits plan. The successful candidate will possess a high school diploma or GED, with a Bachelor of Science degree in accounting highly preferred. At least two years of administrative and clerical experience, along with computer literacy (MS Excel, Word, PowerPoint skills), are essential. Knowledge of Medicare, skilled nursing, collections, and medical assistance is required. The Business Office Manager will work closely with the Revenue Cycle Management team to ensure smooth information flow and resident payment. Key responsibilities include managing resident trust funds, collecting patient liabilities, and verifying daily census and patient information. The role also involves Medicaid Planning Specialist duties, including collaborating with the facility business office to ensure all residents have a billable payer source. The estimated annual salary for this position is $60,000 - $80,000, depending on experience. Hamilton Arms Center is an equal opportunity employer and complies with applicable Federal, State, and Local civil rights laws.

  • Job Summary: We are seeking a highly skilled Business Office Manager to oversee financial operations, manage resident trust funds, and ensure optimal collections. The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
  • Responsibilities:
    • Manage resident trust funds and communicate financial and benefit information to residents and/or family members.
    • Collect patient liabilities, copays, and other private pay charges upon admission and on an ongoing basis.
    • Initiate and coordinate directly with the resident the application and approval status of all Medicaid Pending cases directly with the residents.
    • Provide updates and send documentation to RCM team on all payor source changes, pending progress/status and participates in weekly meetings with RCM team to ensure optimal collections achieved.
    • Inputs accurate information into systems, submits timely bills and oversees collection to support overall facility collection efforts.
    • Verify daily census and patient info, post cash, bill Medicaid, Medicare, Insurance, Private, etc.
    • Medicaid Planning Specialist: Collaborate with the facility business office to ensure that all residents have a billable payer source, and that the facility can collect all monies due.
    • Verify the admitting and continuous payer source information.
    • Work with the facility to obtain Medicaid, when necessary, by shepherding the process along.
    • Work to obtain Direct Deposit on all income sources.
  • Requirements:
    • High school diploma or GED, with a Bachelor of Science degree in accounting highly preferred.
    • At least two years of administrative and clerical experience.
    • Computer literacy (MS Excel, Word, PowerPoint skills).
    • Knowledge of Medicare, skilled nursing, collections, and medical assistance.
  • Benefits:
    • Competitive pay package.
    • Comprehensive benefits plan.
    • Generous PTO to include Vacation, Sick, and Personal time.
    • Industry leading orientation and training with on-going management support.
    • Employee recognition through various awards and recognition programs.
    • Career Advancement Opportunities.
    • Continuous professional and clinical training.

Hamilton Arms Center is an equal opportunity employer and complies with applicable Federal, State, and Local civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, and protected veteran status.



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