Customer Service Representative
2 days ago
Enterprise Mobility Inc is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring a smooth and efficient rental experience.
Key Responsibilities:
- Provide personalized service to customers, addressing their needs and concerns in a timely and professional manner.
- Ensure accurate and complete processing of rental agreements, including reviewing parameters and charges.
- Offer assistance with directions, maps, and local area information to enhance the customer experience.
- Work collaboratively with colleagues to resolve customer issues and ensure customer satisfaction.
Requirements:
- High school diploma or equivalent required.
- Minimum 1 year prior customer service experience in retail or administrative support.
- Valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
- No drug or alcohol related event on driving record in the past 3 years.
- Ability to work a flexible schedule, including nights and weekends.
What We Offer:
- Competitive hourly rate and monthly sales bonuses.
- Opportunity for career growth and development.
- Comprehensive benefits package, including health insurance, life insurance, and 401(k) retirement savings plan.
About Us:
Enterprise Mobility Inc is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to providing exceptional service to our customers and creating a positive work environment for our employees.
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