Customer Service Representative

4 days ago


Portland, Oregon, United States VCA Animal Hospitals Full time

We are seeking a highly skilled Customer Service Representative to join our team at VCA Animal Hospitals.

The ideal candidate will be responsible for delivering exceptional customer service, ensuring a positive experience for our clients and their pets.

The Customer Service Representative will be the face of VCA, setting the tone for the practice and building trust with our clients.

The key responsibilities of this role include:

  • Providing exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care.
  • Maintaining a clean and safe environment, including hospital maintenance and ensuring the facility is neat and clean at all times.

We offer a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), generous employee pet discounts, and more.

VCA Animal Hospitals is an Equal Opportunity Employer - Veterans / Disabled.



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