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Assistant District Manager

2 months ago

Culver City, California, United States Servicon Full time
About the Role

We are seeking a highly skilled and experienced Assistant District Manager to join our team at Servicon. As a key member of our management team, you will be responsible for overseeing multiple client sites across Southern California and ensuring the delivery of exceptional service.

Key Responsibilities
  • Establish and maintain high standards of work at multiple sites, developing and implementing policies and procedures as needed.
  • Ensure contracted services are delivered to client specifications and serve as the primary point of escalation for client questions and concerns.
  • Lead contract renegotiations and identify new service opportunities to drive business growth.
  • Mentor, train, and coach team members, leading and participating in team project initiatives.
  • Produce metrics and reports to track team performance and ensure site staff is properly equipped and trained.
  • Recruit and select candidates for site positions, including conducting interviews and providing feedback.
  • Develop and guide employees, addressing employee relations issues and escalating concerns to HR as needed.
  • Confirm payroll processes are completed for the portfolio, including reviewing and approving timesheets and running timekeeping reports.
  • Communicate and articulate safety and job-related training to service team members and managers.
  • Develop metrics for portfolio supply inventory to inform budgeting and client contract negotiations.
  • Build cross-functional department relationships to execute company strategy and stay abreast of industry standards related to cleaning techniques, supplies, and tools.
Requirements
  • 5+ years of management-level experience in a service-related field.
  • Demonstrated ability to lead a team and maintain a consistent level of quality.
  • Familiarity with technology and timekeeping systems, proficiency with the Microsoft Office Suite.
  • Demonstrated analytical skills, ability to run relevant data and derive relevant inferences.
  • Bilingual and fluent in both English and Spanish.
  • Experience working with unions and union team members (preferred).
  • Knowledge of commercial, healthcare, or aerospace industry standards (preferred).
  • Ability to stand on feet for four to six hours at a time.
  • Ability to travel regionally and nationally for work purposes.
What We Offer
  • A diverse community of people driven by a shared purpose.
  • A business that acts with integrity in all interactions.
  • A flat organizational structure that elevates employees' level of responsibility.
  • Competitive base salary and incentive-based bonuses.
  • A safe harbor 401(k) with company matching.
  • Paid time off, including vacation, sick, holidays, bereavement, and jury duty.
  • Exceptional health benefits with low costs.
  • Life, accident, and disability insurance.
  • Employee assistance program (EAP).
  • Employee discounts to theme parks, theatres, sporting events, movies, and more.