District Manager

4 weeks ago


Culver City, California, United States Servicon Full time
About the Role:

The District Manager is a key position at Servicon, responsible for overseeing multiple client sites or a single complex client site to ensure the delivery of exceptional client experiences. This role plays a crucial part in fostering and nurturing positive, client-focused relationships.

Key Responsibilities:
  • Manage and direct the performance of routine to complex tasks and projects
  • Ensure contracted service is delivered to client specifications and serve as the point of escalation for client questions and concerns
  • Lead contract renegotiations and actively seek new service opportunities
  • Ensure site staff and management understand and execute their responsibilities in a consistent, safe, and compliant manner
  • Recruit and select candidates for site positions, conduct interviews, and provide feedback and candidate selection input
  • Develop and guide employees, addressing employee relations issues, including corrective action, and escalating or consulting with HR when necessary
  • Communicate and articulate safety and job-related training to service team members and managers
  • Develop metrics for portfolio supply inventory for budgeting and client contract negotiations
  • Participate in strategic planning meetings with leadership
  • Build cross-functional department relationships centered on executing company strategy
  • Closely monitor budget to anticipate and communicate changes

Requirements:
  • Minimum of eight (8) years relevant experience in Facility Services, Aerospace Operations, Manufacturing, or a related industry
  • Bachelor's Degree in Business, Communications, or related studies preferred
  • Strong commitment to high-level service and quality standards
  • Demonstrated ability to coach, motivate, develop, and lead a team
  • Willingness to work a variable work schedule, including day shifts, evening, and night shifts
  • Demonstrated ability to manage service execution and contract deliverables
  • Proficient use of Microsoft Office programs, Salesforce, Kronos/UKG, and similar corporate systems
  • Must possess and maintain a valid driver's license and a driving record that aligns with company standards
  • Demonstrated experience working with union contracts
  • Ability to obtain a Government Security Clearance or Live Scan (sector specific)
  • Bilingual (Spanish/English) preferred
  • Ability to travel between local locations approximately 30-40%

What We Offer:
  • A diverse community of people driven by a shared purpose
  • A business that acts with integrity in all interactions
  • A culture of continuous learning and development
  • Flat organizational structures that elevate employees' level of responsibility
  • Competitive base salary and incentive-based bonuses
  • Safe harbor 401(k) with company matching
  • Paid time off, including vacation, sick, holidays, bereavement, and jury duty
  • Exceptional health benefits with low costs
  • Life, accident, and disability insurance
  • Employee assistance program (EAP)
  • Employee discounts to theme parks, theatres, sporting events, movies, and more

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