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Administrative Support Specialist

2 months ago

Flowery Branch, Georgia, United States Mike Edmondson - State Farm Agent Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Staff Assistant - Agent Team Member at Mike Edmonson - State Farm Agent.

Key Responsibilities
  • Client Support: Provide exceptional service to clients, ensuring their needs are met and exceeded.
  • Administrative Tasks: Manage schedules, book appointments, maintain office supplies, and prepare and process insurance forms.
  • Client Communication: Act as a liaison between clients and agents, ensuring clear and effective communication.
  • Marketing Support: Assist in organizing marketing events, preparing promotional materials, and managing client relationships.
  • Claims Support: Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters.
Requirements
  • Administrative Experience: Previous experience in an administrative or customer service role, preferably in an insurance or financial services setting.
  • Technical Skills: Proficiency in Microsoft Office Suite and familiarity with agency management software.
  • Communication Skills: Excellent verbal and written communication skills, with a strong focus on customer satisfaction.
  • Organizational Skills: Strong organizational skills with the ability to multitask and prioritize tasks effectively.