Customer Service and Front Desk Coordinator
4 hours ago
TDI's Mission
We are committed to delivering high-quality solutions that meet our clients' needs and exceed their expectations.
Salary
The estimated salary range for this position is $13-$15 per hour, reflecting the importance of this role in maintaining a positive customer experience.
Job Summary
We are seeking an experienced Front Desk Receptionist to join our team in VA Beach, VA. This full-time position involves providing exceptional customer service, managing administrative tasks, and contributing to a dynamic work environment.
Responsibilities:
- Greet customers and respond to inquiries in a professional and friendly manner
- Manage the multi-line phone system, screening and forwarding calls as necessary
- Maintain a tidy and well-organized lobby area
- Process mail and ensure its timely distribution
Requirements:
- Proven experience in customer-facing roles with strong communication and interpersonal skills
- Ability to multitask, prioritize, and manage multiple projects simultaneously
- Proficiency in Microsoft Office and ability to adapt to new software
- Strong problem-solving and critical thinking skills
- Excellent written and verbal communication skills
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
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