Customer Service and Front Desk Coordinator

4 hours ago


Virginia Beach, Virginia, United States TDI Full time

TDI's Mission

We are committed to delivering high-quality solutions that meet our clients' needs and exceed their expectations.

Salary

The estimated salary range for this position is $13-$15 per hour, reflecting the importance of this role in maintaining a positive customer experience.

Job Summary

We are seeking an experienced Front Desk Receptionist to join our team in VA Beach, VA. This full-time position involves providing exceptional customer service, managing administrative tasks, and contributing to a dynamic work environment.

Responsibilities:

  1. Greet customers and respond to inquiries in a professional and friendly manner
  2. Manage the multi-line phone system, screening and forwarding calls as necessary
  3. Maintain a tidy and well-organized lobby area
  4. Process mail and ensure its timely distribution

Requirements:

  • Proven experience in customer-facing roles with strong communication and interpersonal skills
  • Ability to multitask, prioritize, and manage multiple projects simultaneously
  • Proficiency in Microsoft Office and ability to adapt to new software
  • Strong problem-solving and critical thinking skills
  • Excellent written and verbal communication skills

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment


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