Patient Financial Advisor II, FT Rotating Shifts

2 weeks ago

Silver Spring, Maryland, United States Adventist HealthCare Full time
Job Title: Patient Financial Advisor II

White Oak Medical Center is seeking an experienced Patient Financial Advisor II to join our team. As a Patient Financial Advisor II, you will play a critical role in supporting our patients' financial needs and ensuring a smooth transition through our care process.

Key Responsibilities:
  • Support current care plans and throughput within acute medical center on-site acute services.
  • Assist with financial processes, including authorizations, verifications, and financial options for patients.
  • Work with our Care Management team to ensure patients' financial obligations are met and coordinate with them to support discharge planning.
  • Collaborate with our eligibility vendor to ensure seamless communication and coordination.
  • Provide direct patient financial counseling as needed.
  • Assist patients in completing Adventist HealthCare's charitable applications at our support center location.
Requirements:
  • Minimum of 3 years' experience in a healthcare financial environment, including insurer or public health settings.
  • High School Graduate or equivalent; some college preferred.
  • At least one year of experience establishing eligibility and/or payment authorizations.
  • Strong knowledge/training in government payor rules and regulations.
  • Strong knowledge/training regarding TPLs, WC, and other payment sources and liabilities.
  • Bilingual Spanish a plus.
Work Schedule:

7am-3:30pm and 10:30am-7pm.

About Adventist HealthCare:

We are a faith-based organization with over a century of caring for the communities in the Maryland area. Our mission is to extend God's care through the ministry of physical, mental, and spiritual healing. We are committed to providing high-quality, compassionate care to our patients and their families.

Benefits:
  • Competitive, comprehensive benefit plans, including health, employer-paid disability and life insurance, PTO.
  • Employer retirement contribution and match after 1 year of eligible employment with 3-year vesting.
  • Ancillary benefits, such as flexible spending, legal, and pet insurance, to meet the needs of employees and their eligible family members.
  • Subsidized childcare at participating childcare centers.

We are an Equal Opportunity/Affirmative Action Employer and are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. We do not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

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