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Trade Execution Specialist
2 months ago
Position Overview:
Your Role's Purpose
Fidelity Digital Asset Services is a pioneering division dedicated to transforming innovative concepts into reality within the digital asset sector, delivering tailored solutions to our clients and prospects. The Execution Services Operations team plays a critical role in identifying and rectifying trade discrepancies, monitoring order flow proactively, addressing trading disputes, and providing essential support to external clients.
In this position, you will collaborate closely with Custody Operations, Technology Support, Relationship Managers, and Client Service Managers to fully understand client trading and operational requirements, thereby enhancing overall satisfaction. Your expertise and dedication will make you a vital and resourceful member of the FDAS team, where you will share best practices and contribute to successful outcomes.
Desired Expertise
- Preferred Bachelor's Degree
- Over 3 years of experience in trade and post-trade execution support, with a solid understanding of trading practices and tools
- Comprehensive knowledge of the entire trade lifecycle
- Familiarity with trading technologies, including API/FIX and other trading frameworks
- In-depth understanding of institutional clients and accounts, such as hedge funds
- Exceptional attention to detail and strong analytical capabilities
- Ability to build relationships across teams, business units, and peers
- Proven track record of delivering a world-class service experience
- Proficient in various PC software applications, including Microsoft Access, Excel, Word, and PowerPoint
- Knowledge of cryptocurrency is advantageous but not mandatory
Skills You Bring
- Excellent interpersonal, verbal, and written communication abilities
- Proficiency in working effectively within global teams and fast-paced, collaborative environments
- Analytical thinking skills to provide solutions to complex challenges and recognize when escalation is necessary
- Proactive mindset to anticipate questions, plan for contingencies, and explore alternative solutions
- Passion for innovation and promoting change within the team
- Success in navigating and thriving in a dynamic, growing business environment
- Understanding of the risks associated with institutional trade execution
Value You Deliver
At Fidelity, collaboration extends beyond teamwork; it encompasses a commitment to improving lives together. Our firm's success is attributed to the personal responsibility and pride our associates take in ensuring excellence, along with the compassion that drives us to exceed expectations for our clients and each other. Your contributions will include:
- Supporting complex trading requirements while maintaining a client-first approach
- Enhancing the client experience at Fidelity and fostering long-term relationships
- Delivering exceptional service by accurately and promptly processing client requests
- Ensuring high satisfaction, quality, and efficiency for both clients and Fidelity
- Achieving superior results swiftly and effectively through strong time management skills
- Actively participating in client meetings and service reviews
- Driving innovation through curiosity and a thorough understanding of business processes and challenges
Impact of Your Work on the Organization
Fidelity Digital Asset Services is an emerging business unit focused on serving both existing and new clients within the Fidelity enterprise. This role presents an exciting opportunity to help establish institutional relationship capabilities within FDAS and contribute to realizing our vision for the future.
Company Overview
Fidelity Investments is a privately held organization committed to enhancing the financial well-being of our clients. We assist individuals in investing and planning for their futures, support companies and non-profit organizations in providing employee benefits, and offer institutions and independent advisors investment and technology solutions.
At Fidelity, you will discover numerous opportunities to build a meaningful career that positively influences lives, including your own. We provide flexible benefits that support you throughout your career journey, empowering you to thrive both professionally and personally. Recognized as a top workplace, we value honesty, integrity, and the safety of our associates and clients in a highly regulated industry.
Fidelity is an equal opportunity employer, dedicated to fostering a diverse workforce through a culture of inclusion and belonging.