Assistant Manager

5 days ago


Tampa, Florida, United States Ess Ess Zee Llc Full time
Job Description

Ess Ess Zee Llc is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our car wash facility, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Team Management: Train, motivate, and lead a team of car wash attendants to ensure excellent customer service and efficient operations.
  • Customer Service: Greet customers in a friendly and professional manner, creating a positive atmosphere and ensuring customer satisfaction.
  • Operations Management: Manage payment transactions, maintain equipment and inventory, and ensure timely completion of daily, weekly, and monthly reporting.
  • Sales and Marketing: Engage customers, sell Top Edge monthly memberships, and promote membership deals and promotions.
  • Quality Control: Monitor service quality, tunnel operations, and customer incidents to minimize issues and ensure a smooth customer experience.
  • Customer Resolution: Resolve customer complaints and concerns in a professional and timely manner.
Requirements:
  • Must be 18 years or older.
  • Strong communication and verbal skills.
  • Self-motivated with a positive attitude.
  • Organization skills.
  • Proactive team player.
  • Proficient in basic math.
  • Basic computer and administrative skills.
  • Must have reliable transportation.
  • Bilingual in Spanish a plus.
  • Ability to work in a fast-paced environment.
  • Ability to be on your feet for long hours at a time.
  • Willingness to work in all weather conditions.
  • Ability to lift a moderate amount of weight.
What We Offer:
  • Paid vacation.
  • 401K.

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