Assistant Property Manager

1 month ago

Sacramento, California, United States Jackson Properties Full time
Job Description

As an Assistant Property Manager at Jackson Properties, you will play a key role in supporting the management of our properties. Your primary responsibilities will include providing exceptional customer service to tenants, vendors, and property owners, as well as coordinating maintenance tasks, scheduling vendor services, and processing lease applications.

  • Provide phone and email support to tenants, vendors, and property owners.
  • Schedule and coordinate maintenance tasks, including entering work order requests and compliance requirements.
  • Manage and schedule vendor services, draft vendor contracts, and obtain bids for recurring services.
  • Process and package prospective tenant lease applications and financial information for senior review.
  • Field incoming inquiries from prospective tenants, schedule tours, and pass on to property managers to follow.
  • Contact tenants regarding lease renewals and pass on to property managers to follow.
  • Draft lease documents, exhibits, and addendums for all lease types.
  • Draft proposals, letters, and other property management correspondence.
  • Process property budgets and operating expense reconciliation invoices.

Supervisory Responsibilities: This position has no direct supervisory responsibilities.

Competency: To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service: Ability to respond to requests for service and assistance. Ability to manage customer service situations and respond promptly to customer needs. Ability to build relationships, solicit customer feedback to improve service, meet commitments, and elevate customer requests, complaints, and concerns as necessary.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have strong organizational skills. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Additionally, the ability to maintain confidentiality and treat all individuals with respect.

Education and/or Experience: Associate's degree or equivalent; or at least one year of related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to use professional business language, speak clearly and persuasively, listen, and obtain clarification. Ability to respond well to questions and participate in meetings. Strong ability to respond to phone calls and return communications promptly.

Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: MS Office and Adobe PDF.

Certificates, Licenses, Registrations: N/A.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is frequently required to talk or hear. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus. Up to 90% sitting.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.

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