ERP System Administrator

5 days ago


Memphis, Tennessee, United States Auto-Chlor System Full time
Job Overview

We are seeking an experienced ERP System Administrator to join our team at Auto-Chlor System - Memphis.

Salary: $27-$32 per hour, commensurate with experience and qualifications.

Key Responsibilities

The successful candidate will be responsible for processing orders via our ERP system according to department guidelines and policies. This includes receiving customer inquiries, determining parts needed using product manuals, setting up new account information, and resolving customer issues. The ideal candidate will also effectively engage with inter-company departments, meet quality, productivity, turnaround time, and other expectations, and maintain customer purchase order records.

In addition, the ERP System Administrator will review all items generated on order, ensure POs are accurate, and communicate effectively with production, shipping, and receiving teams to ensure orders are processed and shipped correctly. They will also proactively manage allocation exceptions for all product lines, liaise between customer service and planning groups, and work with planning groups to optimize inventory during shortages.

Required Skills and Qualifications
  • 5-7 years of customer support experience, preferably in a manufacturing environment.
  • Experience in processing orders and troubleshooting issues with customers.
  • Ability to multi-task and work in a deadline-driven environment.
  • Good organization skills and attention to detail.
  • Proficiency with MS Office Suite and ERP systems.
  • Effective verbal and written communication skills.
About Us

Auto-Chlor is a national leader in water, hygiene, and infection prevention solutions and services, serving over 100,000 customer locations across various industries. We are committed to ethical, inclusive practices and cultivating a positive work environment for all employees.



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