ERP Operations Specialist

4 days ago


Memphis, Tennessee, United States Auto-Chlor System Full time
Job Overview

As an ERP Operations Specialist at Auto-Chlor System, you will play a vital role in ensuring the efficient processing of orders and management of customer relationships.

Key Responsibilities
  • Process customer inquiries and determine parts needed using product manuals to deliver exceptional customer service.
  • Set up new account information and resolve customer issues promptly to maintain customer satisfaction.
  • Collaborate with inter-company departments to ensure seamless communication and workflow.
  • Maintain accurate customer purchase order records and review orders for potential errors or delays.
Requirements

To be successful in this role, you will need:

  • A minimum of 5-7 years of customer support experience, preferably in a manufacturing environment.
  • Experience in processing orders and troubleshooting issues with customers.
  • Strong organizational skills, attention to detail, and effective verbal and written communication skills.
  • Proficiency with MS Office Suite and ERP systems.
Compensation and Benefits

The salary for this role is $28-$33 per hour, depending on experience and qualifications. As an employee of Auto-Chlor System, you can expect a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.

About Auto-Chlor System

Auto-Chlor System is a national leader in water, hygiene, and infection prevention solutions and services. We serve over 100,000 customer locations across various industries, providing innovative solutions to help make operations cleaner, safer, and more efficient.

Equal Opportunity Employer

Auto-Chlor System is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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