Training Content Developer
1 month ago
ECI Software Solutions is a leading provider of cloud-based management software for manufacturing businesses. We are seeking a highly motivated Training Content Developer to deliver Virtual Training, correspond with customers, and work within the team to assist with other training needs.
Job Description
The Training Content Developer will be responsible for developing and delivering interactive online and in-person end-user training using web-based training tools. This includes creating comprehensive software implementations, developing strategic training plans and schedules, and acting as an LMS Administrator. The ideal candidate will have excellent customer service, presentation, and self-disciplinary skills, as well as experience working with blended learning programs, web-based training, and self-directed eLearning content.
Responsibilities:
- Develop and deliver interactive online and in-person end-user training using web-based training tools.
- Create comprehensive software implementations and develop strategic training plans and schedules.
- Act as an LMS Administrator responsible for course registrations, content availability and accessibility, and enabling user access.
- Respond to customer inquiries and registrations as needed.
- Develop complementary training materials that enhance learning options, including manuals, instructor materials, and certifications.
- Administer the training department's backlog and processing of monthly billings.
- Utilize project management skills to organize and deliver projects on schedule.
Required Skills and Qualifications:
The ideal candidate will possess a strong work ethic, be highly motivated, and have excellent communication skills. They should also have experience working with ERP software, particularly in a manufacturing vertical, and be familiar with ECI products. A bachelor's degree is preferred, and professional script writing or technical writing experience is a plus.
Estimated Salary: $65,000 - $80,000 per year
We offer competitive benefits focused on employee well-being, including paid volunteer time off, and have been recognized as one of the most engaged companies to work for. If you are a self-motivated individual with a passion for training and customer service, we encourage you to apply.
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