Insurance Product Specialist

1 day ago


Columbus, Nebraska, United States Cornerstone Bank Full time
Cornerstone Bank is seeking a skilled Customer Service Agent to join their team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients. Your primary focus will be on providing personalized support and guidance to our customers, helping them navigate our insurance products and services. You will also be responsible for processing applications, changes, and related forms, as well as preparing and presenting quotes. Additionally, you will maintain accurate records of client interactions and transactions, and report claims and track resolutions. To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong attention to detail and ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Provide exceptional customer service and support to our clients
* Process applications, changes, and related forms
* Prepare and present quotes
* Maintain accurate records of client interactions and transactions
* Report claims and track resolutions

**Requirements:**

* Equivalent to a high school education minimum
* One –two years post-secondary education in business or insurance experience preferred
* Must hold a valid driver's license
* Must obtain insurance license and maintain continuing education hours meeting the State Insurance Department requirements if license is not currently held
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

Cornerstone Bank is an Equal Opportunity Employer/Veterans/Disabled.

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