Customer Service Specialist

3 days ago


North Wales, Pennsylvania, United States Chico's FAS, Inc. Full time

**Job Description**

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The Sales Operations Associate plays a critical role in supporting a customer-focused sales culture where our core principles are at the forefront of all store operations. This position involves performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization.

Key Responsibilities:

  • Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.
  • Ensure new products are properly merchandised and represented in a timely manner.
  • Enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and accurately complete store-to-store transfers and Locate requests.
  • Participate in pricing changes and markdowns, alerting store management to cash supply needs.
  • Assist with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.

Requirements:

  • High school diploma or equivalent required; previous stock or cashier experience preferred.
  • Must be 18 years of age or older, with excellent communication and customer service skills.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Able to learn or adapt to technology provided by the company.
  • Ability to work quickly and within strict timelines, with regular attendance essential to this position.

Estimated Salary:** $45,000 - $55,000 per year, depending on location and experience.



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