Channel Partner Experience Expert
7 days ago
We are seeking a highly skilled French Speaking Support Specialist to join our customer service team at Bio-Rad Laboratories. In this role, you will be responsible for providing exceptional support to our French-speaking customers, ensuring their queries are resolved promptly and efficiently.
Key Responsibilities- Respond to customer inquiries and resolve issues via phone, email, or chat.
- Work closely with internal stakeholders to provide accurate and timely information to customers.
- Collaborate with colleagues to develop and implement process improvements, enhancing the overall customer experience.
To succeed in this role, you will need:
- Fluency in French and English languages, with excellent communication and interpersonal skills.
- A minimum of 2 years' experience in a customer-facing role, preferably within a fast-paced corporate environment.
- Strong problem-solving and analytical skills, with the ability to think critically and develop effective solutions.
- Knowledge of SFDC and SAP (desired), as well as MS Office skills.
Bio-Rad Laboratories offers a dynamic and supportive work environment, with opportunities for career growth and professional development. Our Total Rewards package includes:
- A competitive salary, estimated to be around €30,000 - €42,000 per annum, depending on experience.
- A comprehensive benefits package, including life and accident insurance, private health care services, and more.
- Ongoing training and development opportunities to support your professional growth.
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Support Specialist
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Ware, Massachusetts, United States Bio-Rad Laboratories Full time**About the Role:**We are looking for a highly skilled Support Specialist - Channel Partner to join our team at Bio-Rad Laboratories. In this role, you will be responsible for activities and processes that help the sales organization achieve business objectives within an experienced commercial framework.The ideal candidate should have experience in a...
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French Speaking Support Specialist
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Ware, Massachusetts, United States Bio-Rad Laboratories Full timeAbout the JobWe are seeking an experienced Channel Partner Experience Expert to join our team at Bio-Rad Laboratories. As a key member of our commercial team, you will play a critical role in driving business growth and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and maintain relationships with channel partners to ensure alignment...
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Ware, Massachusetts, United States Bio-Rad Laboratories Full timeAs a Customer Care and Order Processing Expert, you will be responsible for providing exceptional customer care and ensuring accurate order processing at Bio-Rad Laboratories. This role requires excellent communication skills in English and French, as well as strong customer services experience within a fast-paced, corporate environment.The estimated salary...
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Ware, Massachusetts, United States Bio-Rad Laboratories Full time**Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team as a Channel Partner Support Specialist. In this role, you will be responsible for providing exceptional customer care and ensuring the smooth processing of orders.About Bio-Rad Laboratories:Bio-Rad has been advancing the discovery process and transforming the...
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Ware, United States Bio-Rad Laboratories Full timeOverview: Customer Service Representative - Channel Partner (French speaking) In this role, you will be responsible for activities and processes that help the sales organization achieve business objectives within an experienced commercial framework. You will be responsible for supporting clients in the dedicated region and make sure their order processed...
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