Customer Care and Order Processing Expert

3 weeks ago


Ware, Massachusetts, United States Bio-Rad Laboratories Full time

Bio-Rad Laboratories is seeking a highly skilled French Speaking Customer Service Representative to join our dynamic sales team. As an Order Management Specialist, you will play a crucial role in driving business success within an established commercial framework.

The estimated salary for this position is $70,000-$90,000 per year, depending on experience.

**Key Responsibilities:**

  • Ensuring accurate order processing and exceptional customer care.
  • Handling orders from diverse channels, including EDI, Esker, online, punchout, and customer-specific platforms.
  • Providing unwavering support to clients in the dedicated region, answering queries and ensuring accurate order handling.

**Requirements:**

  • Excellent communication skills in English and French.
  • Strong customer services experience within a fast-paced, corporate environment.
  • Experience in a customer-facing role, including order processing.
  • Good MS Office skills.

**Benefits include:**

  • Life and accident insurance.
  • Private Health Care Services unlimited examinations, checkups in numerous specialties free of charge.
  • Competitive salary and cafeteria benefits.
  • 100% commuting allowance for non-Budapest residents.
  • Annual bonus.
  • Annual salary review.


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