French Speaking Customer Service Representative Role

3 weeks ago


Ware, Massachusetts, United States Bio-Rad Laboratories Full time

As a Customer Care and Order Processing Expert, you will be responsible for providing exceptional customer care and ensuring accurate order processing at Bio-Rad Laboratories. This role requires excellent communication skills in English and French, as well as strong customer services experience within a fast-paced, corporate environment.

The estimated salary for this position is $65,000-$85,000 per year, depending on experience.

**Responsibilities Include:**

  • Empowering transactional success by ensuring smooth order entry and maintaining its quality.
  • Streamlining processes and enhancing efficiency by handling orders from diverse channels.
  • Providing unwavering support to clients in the dedicated region, answering queries and ensuring accurate order handling.

**Requirements:**

  • Excellent communication skills in English and French.
  • Strong customer services experience within a fast-paced, corporate environment.
  • Experience in a customer-facing role, including order processing.
  • Good MS Office skills.

**Benefits include:**

  • Life and accident insurance.
  • Private Health Care Services unlimited examinations, checkups in numerous specialties free of charge.
  • Competitive salary and cafeteria benefits.
  • 100% commuting allowance for non-Budapest residents.
  • Annual bonus.
  • Annual salary review.


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