Danish Speaking Client Support Representative

3 weeks ago


Ware, Massachusetts, United States Bio-Rad Laboratories Full time

About Bio-Rad Laboratories:

We have been advancing the discovery process for over 70 years, transforming the fields of science and healthcare through innovative products and solutions. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the life science community.

The Role:

This is an exciting opportunity to join our team as a Sales and Customer Experience Professional, responsible for activities and processes that drive business objectives. You will work closely with sales teams to support clients, process orders accurately, and provide exceptional customer care.

Salary: €45,000 - €60,000 per annum, dependent on experience and qualifications.

Responsibilities:

  • Develop and maintain strong relationships with customers, identifying and addressing their needs effectively.
  • Collaborate with sales teams to achieve sales targets, ensure accurate order processing, and resolve customer inquiries promptly.
  • Implement process improvements and contribute to driving customer satisfaction initiatives.

Requirements:

  • Degree in Business Administration or related field, with relevant industry experience.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.

We offer a dynamic work environment, competitive compensation, and opportunities for professional growth and development.



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