Residential Mortgage Advisor
2 weeks ago
The Residential Mortgage Advisor plays a crucial role in originating quality home loan mortgages, contributing to the overall production objectives, business expansion, and portfolio management. This position is dedicated to providing exceptional service to clients, both new and existing, while addressing their residential mortgage requirements. The advisor will ensure that loan packages meet compliance standards and are approvable.
Key Responsibilities:
- Conduct interviews with loan applicants and assist in completing the mortgage loan application, including clarifying the mortgage process and necessary disclosures.
- Guide applicants through the completion of the CRA mortgage loan application, ensuring compliance with relevant guidelines.
- Gather and verify the accuracy of required documentation for loan approval, adhering to regulatory standards.
- Collaborate with processors and underwriters to efficiently complete mortgage requests and obtain timely decisions.
- Work closely with loan processors to ensure that each mortgage application is processed accurately and promptly.
- Collect any additional documentation needed by processors or underwriters, resolving any issues that arise during processing.
- Monitor transaction progress and keep borrowers informed while ensuring adherence to regulations.
- Assist in scheduling closings with clients, processors, title companies, and closing coordinators.
- Input applications into the origination system and provide early disclosures to residential customers.
- Engage with real estate agents, accountants, and closing agents to foster new business opportunities and gather necessary documentation.
- Partner with various departments to ensure excellent customer service and high-quality loan originations.
- Participate in community events to support the bank's CRA lending initiatives and engage in committees focused on affordable housing programs.
- Identify and report any potential risks to earnings or capital related to compliance with laws, regulations, and internal policies.
Education and Certification Requirements:
A High School Diploma or GED is required, with an Associate's Degree or higher preferred.
Experience Requirements:
A minimum of 3 years of experience as a Residential Loan Officer in the local market, with a focus on non-government loans is preferred.
Essential Knowledge and Skills:
Demonstrated experience in acquiring and developing a residential loan mortgage portfolio. Proficiency in mortgage origination systems (such as E3, Encompass, Empower) and Microsoft Office 365 applications including Word, Visio, Excel, Teams, and PowerPoint.
Core Competencies:
Attention to detail, strong problem-solving abilities, analytical skills, and business development acumen are essential. Effective communication skills, both verbal and written, are necessary. The ability to plan, organize, and execute projects is critical. A collaborative approach to work and a customer-oriented mindset are vital for success in this role.
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