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Branch Manager

2 months ago

Houston, Texas, United States Supreme Lending Full time

Job Summary:

Under the direction of the national production manager, the Branch Manager is responsible for managing branch staff activities, including the origination and processing of mortgage loans within the branch. The successful candidate will ensure excellent quality service is provided to customers to maximize branch profits. They will anticipate and prepare for the growth of the branch, ensuring it is adequately staffed and personnel are trained to achieve the company's objectives.

Duties & Responsibilities:

  • Recruit, hire, and train branch personnel to meet the needs of the mortgage lending industry.
  • Motivate staff to achieve maximum production levels, conducting performance reviews and documenting employee files according to company policies.
  • Monitor the quality of loans originated by loan officers and ensure they are within company policy guidelines.
  • Establish and control the branch's budget and income goals within predetermined guidelines as directed by the company.
  • Oversee branch performance and communicate goals and policy changes on a regular basis to branch personnel.
  • Generate new business through contacts with builders, developers, and realtors to expand market share.
  • Ensure all functions are in complete compliance with federal, state, regulatory, and company policy and procedures.
  • Maintain a professional image and adhere to standards consistent with company policies and procedures.

Job Requirements:

  • Bachelor's Degree in Business or a related field, preferred.
  • Minimum of 3-5 years mortgage banking experience, with a minimum of 3 years supervisory experience.
  • Demonstrated ability to manage all phases of the residential mortgage origination process.
  • Demonstrated ability to interact with regional and corporate departments, to lead, direct, and motivate a successful sales team of professionals, and to recruit and hire mortgage professionals.
  • Demonstrated judgment and decision-making ability.
  • Excellent and effective presentation and communication skills, both verbal and written.
  • Ability to stay informed of trends and developments in the real estate market and competitive environment, as well as changes in rules and regulations pertaining to both private and government-insured mortgages.
  • Demonstrated ability to recruit, hire, train, lead, and motivate branch personnel.
  • Ability to work flexible hours.
  • Ability to adjust to the changing mortgage environment.