Payout and Risk Operations Analyst

7 days ago


Lansing, Michigan, United States NeoPollard Interactive Full time
About the Role

We are seeking a highly skilled Payout and Risk Operator to join our team at NeoPollard Interactive. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our iLottery programs.

Key Responsibilities
  • Continually identify and assess conditions that may present risks to the business and consumers, and implement strategies to mitigate these risks.
  • Monitor and report on all processed documents, and create activity and incident reports.
  • Conduct compliance and risk assessments for online payouts, and document and communicate key risk factors affecting online payments.
  • Research and verify all aspects of transactions for accuracy and legitimacy, and prepare and complete paperwork for processing payouts.
  • Operate computer systems and related peripheral equipment.
Requirements
  • 2 years' experience in data entry, data analysis, or data processing.
  • High School Diploma or equivalent required; Associates degree preferred.
  • Analytical and detail-oriented individual with excellent problem-solving skills.
  • Proficient with computer software and operating systems, such as Microsoft Office products.
  • Experience using Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications a plus.
Why Work at NeoPollard Interactive?

We prioritize innovation and support and empower our team members to excel in their roles. As a Payout and Risk Operator, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results.

Our team member benefits include comprehensive health, vision, and dental insurance, life insurance, 401K savings program, paid vacation and personal time, wellness and employee assistance program, company-provided laptop and cellphone, career development opportunities, and a quarterly profit-sharing program.



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