Customer Relationship Management Specialist
4 days ago
About the Role:
We are seeking a highly skilled Customer Relationship Management Specialist to join our team at Rosalind Franklin University of Medicine & Science. This is a fantastic opportunity for someone who is passionate about admissions operations and data management.
Job Summary:
The CRM Specialist will support core admissions operations, data management, and enrollment marketing functions primarily within our Slate instance. This position will be a key collaborator with admissions, marketing, and program staff across the educational enterprise and will serve as a subject matter expert in leveraging Slate's various capabilities to streamline and maximize new student recruitment initiatives and admissions operations.
Responsibilities:
- Maintain and develop Admissions CRM (Slate), including resolving all troubleshooting issues.
- Lead the annual application updates and prepare the Slate instance for new cycles across all degree programs, ensuring optimal functioning of the admissions application for all stakeholders.
- Perform regular audits to ensure data integrity and CRM optimizations.
- Implement and maintain Slate hosted applications, checklists, payments, and materials
- Build and implement standard CRM functions including but not limited to: Forms, Communication Flows, Events, Queries/Reports, Records and Portals.
- Investigate and configure Slate forms, communications, events, interviews, portals, workflows, automations, queries, and reports.
- Support recruitment efforts by understanding the data maintained in Slate CRM, Colleague SIS, and third-party vendors and preserve the integrity of data.
- Collaborate with Assistant Director of Communications and Enrollment Marketing to schedule recurring communications and evaluate the effectiveness of campaigns through reports.
- Build and maintain student portals and forms to ensure a positive user experience throughout the application and enrollment cycle.
- Keep up to date on and recommend use of latest Slate features and make recommendations on ways to leverage Slate in specific program recruitment
- Meet with admissions staff to determine and implement strategies to optimize the CRM to improve recruitment practices.
- Fulfill security requests and audits for Slate CRM for admissions staff including users across the university.
Requirements:
- Baccalaureate degree in computer systems, engineering, communications, business, or related field.
- 3-5 years of experience with all modules and features of the Technolutions Slate CRM.
- Experience working in a graduate enrollment management environment.
- Prior experience in a fast-paced environment.
Compensation and Benefits:
This is a full-time position with an estimated salary range of $65,000-$80,000 per year, depending on qualifications and experience. We offer a comprehensive benefits package, including medical, dental, and vision plans, paid parental leave, short-term and long-term disability plans, life insurance, flexible spending accounts, and a 403(b) retirement plan which includes an 8% employer contribution after 2 years of service.
-
Customer Relationship Management Specialist
4 weeks ago
North Chicago, Illinois, United States Rosalind Franklin University of Medicine & Science Full timeJob OverviewWe are seeking a skilled Customer Relationship Management Specialist to join our team at Rosalind Franklin University of Medicine & Science.Key ResponsibilitiesMaintain and develop Admissions CRM (Slate), ensuring optimal functioning of the admissions application for all stakeholders.Lead the annual application updates, preparing the Slate...
-
Customer Relationship Specialist
4 weeks ago
North Chicago, Illinois, United States Old National Bank Full timeAbout Old National BankOld National Bank, a trusted partner since 1834, is a regional powerhouse serving clients and communities with $50 billion in total assets. Our mission is to help clients achieve their goals and dreams while fostering social responsibility and community investment.Salary and BenefitsWe offer competitive compensation, including a salary...
-
Customer Relationship Specialist
3 days ago
Chicago, Illinois, United States Freddie Crenshaw - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and results-driven individual to join our team as a Customer Relationship Specialist. In this role, you will be responsible for establishing and maintaining customer relationships, working with the agent to establish and meet marketing goals, and using a customer-focused, needs-based review process to educate...
-
Customer Relationship Manager
7 days ago
North Chicago, Illinois, United States ZipRecruiter Full timeJob OverviewThe Customer Relationship Manager will support core admissions operations, data management, and enrollment marketing functions primarily within our Slate instance. This role will be a key collaborator with admissions, marketing, and program staff across the educational enterprise and will serve as a subject matter expert in leveraging Slate's...
-
Customer Relationship Specialist
1 day ago
Chicago, Illinois, United States CancerIQ Full timeCancerIQ is a cutting-edge technology company expanding access to precision cancer prevention, early detection, and treatment.">">In this role, you will be responsible for managing and nurturing customer relationships throughout the customer lifecycle. Our customers include hospitals and health systems that rely on our cancer risk assessment software to...
-
Customer Relationship Manager
7 days ago
North Chicago, Illinois, United States Rosalind Franklin University of Medicine & Science Full timeRosalind Franklin University of Medicine & Science is seeking a highly skilled Customer Relationship Manager to join their team. As a key member of the admissions operations department, this individual will be responsible for maintaining and developing the university's Admissions CRM (Slate), ensuring data integrity and optimizing CRM functionality.The ideal...
-
Customer Relationship Manager
1 day ago
Chicago, Illinois, United States Kurt Mamon - State Farm Agent Full timeAs a Customer Relationship Manager at Kurt Mamon - State Farm Agent, you will be responsible for building and maintaining strong relationships with our customers to ensure their satisfaction and loyalty. You will work closely with our agents to identify customer needs and develop strategies to meet those needs. Your goal will be to increase customer...
-
Customer Relationship Manager
24 hours ago
Chicago, Illinois, United States Zifo Full timeJob Title: Customer Relationship ManagerAbout Zifo:Zifo is a CURIOSITY DRIVEN, SCIENCE FOCUSED company with a culture that promotes debate, challenges, and interaction among all employees. We are a curious bunch, passionate about learning and teamwork. As a global R&D solutions provider, we serve industries like Pharma, Biotech, Manufacturing QC, Medical...
-
Customer Relationship Specialist
4 days ago
Chicago, Illinois, United States Ryan Williams - State Farm Agent Full timeJob Summary:We are seeking an experienced Account Manager to join our team at Ryan Williams - State Farm Agent. As an Account Manager, you will be responsible for building and maintaining strong customer relationships while driving business growth through strategic partnerships.Responsibilities:Develop and execute business growth strategies.Manage existing...
-
Customer Relationship Manager
24 hours ago
Chicago, Illinois, United States Tyler Scherer - State Farm Agency Intern Full timeCompany OverviewTyler Scherer - State Farm Agency Intern is a dynamic organization that offers a range of insurance and financial services products.Salary and BenefitsWe offer a competitive salary with bonus opportunities based on performance, as well as benefits such as health insurance, paid time off, and parental leave.Job DescriptionAs an Account...
-
Customer Relationship Manager
4 days ago
Chicago, Illinois, United States Michael Johnson - State Farm Agent Full timeRole DescriptionAs an Account Manager at Michael Johnson - State Farm Agent, you will be responsible for driving business growth, developing strong client relationships, and delivering exceptional customer service. This is an exciting opportunity to leverage your sales and account management expertise in a fast-paced and rewarding environment. You will work...
-
Customer Relationship Specialist
4 weeks ago
Chicago, Illinois, United States Michael Johnson - State Farm Agent Full timeWe are seeking a skilled Account Manager to join our team at Michael Johnson - State Farm Agent. As a vital part of our daily business operations and customer success, you will grow our agency through meaningful client relationships and serve as a liaison between customer needs and agency departments.Our ideal candidate is an attentive, sociable, and...
-
Account Manager
2 days ago
Chicago, Illinois, United States Chicago Sun-Times Full timeJob DescriptionWe are seeking an experienced account manager to join our team as a client relationships specialist. In this role, you will be responsible for maintaining and growing existing client relationships, identifying new business opportunities, and providing exceptional customer service.Account Manager Responsibilities• Develop and implement...
-
Customer Relationship Manager
1 day ago
Chicago, Illinois, United States Tyler Scherer - State Farm Agency Intern Full timeAbout Us:Tyler Scherer - State Farm Agency Intern is a dynamic and growth-oriented company that values its employees and customers. We are committed to providing exceptional customer service and promoting the well-being of our community. As an Account Representative, you will be part of a team that is dedicated to making a positive impact.Key...
-
Client Relationship Specialist
1 week ago
Chicago, Illinois, United States Tailored Management Full timeCompany OverviewTailored Management is a leading global institution offering a dynamic work environment that fosters innovation and growth. As a Business Analyst, you will have the opportunity to work with a talented team, developing your skills and expertise in client relationship management and business analysis.BenefitsThis role offers a competitive...
-
Freight Brokerage Relationship Manager
4 weeks ago
Chicago, Illinois, United States Capital Logistics Group Full timeOperations Specialist RoleCapital Logistics Group is a dynamic and forward-thinking asset-based freight brokerage seeking an experienced Operations Specialist to join our expanding organization.The successful candidate will be responsible for building and maintaining long-term relationships with existing clients, collaborating closely with Account Managers...
-
Client Relationship Manager
1 week ago
Chicago, Illinois, United States Chicago Fire Football Club Full timeAre you a sales and retention expert looking for a new challenge? Do you have a passion for the sports industry and a desire to build long-lasting relationships with clients?Chicago Fire Football Club is seeking a highly motivated Sales and Retention Specialist to join our team. In this role, you will be responsible for sustaining and increasing client...
-
Client Relationship Specialist
4 weeks ago
Chicago, Illinois, United States John Kim - State Farm Agent Full timeJob OverviewWe are seeking a dedicated Client Relationship Specialist to join our team at John Kim - State Farm Agent. This role is ideal for individuals who thrive in sales environments and possess excellent communication skills.About the RoleAs a Client Relationship Specialist, you will be responsible for establishing strong relationships with clients,...
-
Customer Engagement Specialist
4 weeks ago
Chicago, Illinois, United States Epsilon Data Management, LLC Full timeOverview of the RoleWe are seeking a Customer Engagement Specialist to join our team at Epsilon Data Management, LLC. As a key member of our sales team, you will be responsible for delivering exceptional customer service to automotive dealer clients within an assigned territory.The successful candidate will have 1-2 years of experience in customer service...
-
Relationship Building Specialist
7 days ago
Chicago, Illinois, United States Michael Page Full timeAbout the PositionWe are seeking a results-driven Relationship Building Specialist to lead our customer success efforts. In this critical role, you will foster long-term relationships with clients, driving loyalty and advocacy through exceptional service and personalized support.With a strong focus on teamwork and collaboration, you will work closely with...