Customer Relationship Specialist

6 days ago


Chicago, Illinois, United States Michael Johnson - State Farm Agent Full time

We are seeking a skilled Account Manager to join our team at Michael Johnson - State Farm Agent. As a vital part of our daily business operations and customer success, you will grow our agency through meaningful client relationships and serve as a liaison between customer needs and agency departments.

Our ideal candidate is an attentive, sociable, and sales-minded professional who can improve the lives of our customers by proactively marketing relevant products and services. If you have experience in insurance sales or account management, strong leadership and interpersonal skills, and a proven track record of meeting sales targets, we encourage you to apply.

Responsibilities:

  • Develop and maintain client relationships to drive retention and growth
  • Conduct policy reviews and provide recommendations to clients
  • Oversee the resolution of complex customer issues
  • Use your knowledge of our insurance products to recommend, explain, and sell policies to both cold and warm leads

Qualifications:

  • Experience in insurance sales or account management preferred
  • Strong leadership and interpersonal skills
  • Proven track record of meeting sales targets
  • Willingness to engage in sales conversations

Benefits:

  • Hiring bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary ($70,000/year)
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


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