Client Relationship Manager

3 weeks ago


Chicago, Illinois, United States Chicago Fire Football Club Full time

Are you a sales and retention expert looking for a new challenge? Do you have a passion for the sports industry and a desire to build long-lasting relationships with clients?

Chicago Fire Football Club is seeking a highly motivated Sales and Retention Specialist to join our team. In this role, you will be responsible for sustaining and increasing client retention, building authentic business relationships with membership holders, and driving revenue growth through strategic sales initiatives.

The estimated salary for this role is $70,000 - $90,000 per year, based on industry standards and market conditions in Chicago.

The Job Description:

Job Summary

This is an exciting opportunity to join a dynamic sports organization and contribute to its success by delivering exceptional service to our members and driving business growth.

Key Responsibilities
  1. Sustain and increase client retention through proactive communication and personalized service
  2. Build authentic business relationships with membership holders to drive revenue growth and increase customer loyalty
  3. Develop and execute sales strategies to meet or exceed revenue targets
  4. Provide excellent customer service to ensure high levels of member satisfaction
Requirements

To succeed in this role, you will need:

  1. A strong understanding of sales principles and practices
  2. Excellent communication and interpersonal skills
  3. Ability to work independently and as part of a team
  4. Strong problem-solving and analytical skills
  5. Experience in customer-facing roles, preferably in the sports or entertainment industry
What We Offer

We are committed to supporting the growth and development of our team members. As a Sales and Retention Specialist, you can expect:

  • An estimated salary of $70,000 - $90,000 per year
  • A comprehensive benefits program, including health insurance, retirement plan, and paid time off
  • Ongoing training and development opportunities to support your career growth


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