Customer Relationship Manager
2 days ago
About Zifo:
Zifo is a CURIOSITY DRIVEN, SCIENCE FOCUSED company with a culture that promotes debate, challenges, and interaction among all employees. We are a curious bunch, passionate about learning and teamwork. As a global R&D solutions provider, we serve industries like Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals, and research-based organizations.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
The estimated salary for this position is $120,000 per year.
Job Description:
This role requires a strategic partner and trusted advisor to manage customer relationships for Zifo's strategic customers in the U.S. The ideal candidate will be accountable for active account mining, managing existing revenue streams, and continuously building the revenue pipeline across the customer portfolio. Key responsibilities include:
- Be a strategic partner and trusted advisor for customers
- Manage engagement with customers and internal teams
- Partner with sales teams to kick-start engagement with new customers/business areas/products
- Understand customer expectations and deliver them through Zifo
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